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Hi
What age is the Ferris wheel suitable from.
Many thanks
Teri, 14:39, 13/09/23
Hi Teri,
Thanks for getting in touch!
To check if there are age restrictions for the Ferris Wheel before buying a voucher, please contact Crieff Hydro directly and they'll be happy to discuss. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Phoebe, itison Customer Support, 15:25, 13/09/23
Great, thanks Phoebe, I have contacted them.
Teri, 15:33, 13/09/23
Hi, can you let me know if you need to buy a ticket for the adults too?
15:35, 13/09/23
Hi there,
Thanks for getting in touch.
I can confirm all adults and children must purchase an event ticket to attend the Fairground Ride.
I hope this helps!
Lucy, itison Customer Support, 15:50, 13/09/23
Hi - the T&Cs say it’s and/or which means you can ride both on one ticket if you want to. Just wanted to check that’s right? I’ve a few kids so want to make sure I buy the right number! Thanks.
18:13, 13/09/23
Hi there,
Thanks for getting in touch!
I can confirm there are two purchase options available for this deal which includes one ticket for carousel, one ticket for the Ferris wheel and one combined ticket. You're welcome to click 'Buy Now' to view all ticket options before you buy.
I hope this helps!
Lucy, itison Customer Support, 09:34, 14/09/23
I’ve booked the ticket for both the Ferris wheel and the carousel but just realised my younger kids may need an adult on the Ferris wheel or be too small, would they be able to just go on the carousel twice instead one going 1 time on them both?
20:40, 13/09/23
Hi there,
Thanks for getting in touch!
You're welcome to contact Crieff Hydro directly to discuss the fairground ride's restrictions and they'll be happy to advise.
I hope this helps in the meantime!
Lucy, itison Customer Support, 09:59, 14/09/23
Do I need to purchase a ticket for my one year old, or will they be free on the rides?
alayna, 21:46, 13/09/23
Hi Alayna,
Thanks for getting in touch.
I can confirm all adults and children must purchase an event ticket to attend the Fairground Rides.
I hope this helps!
Lucy, itison Customer Support, 10:03, 14/09/23
Can you purchase tickets on the day?
Siobhan, 19:25, 17/09/23
Hi Siobhan,
Thanks for getting in touch!
To check if you can purchase tickets on the day, please contact Crieff Hydro directly and they'll be happy to discuss.
I hope this helps!
Fiona, itison Customer Support, 09:25, 18/09/23
Hi I have bought a ticket for santas grotto can you go and enjoy everything else that’s going on at Crieff hydro before your event
Eliza, 11:36, 18/09/23
Hi Eliza,
Thanks for getting in touch.
I'm happy to let you know you're welcome to explore the Winter Wonderland ahead of your booked time slot for Santa's Grotto.
I hope this helps!
Hannah, itison Customer Support, 12:17, 18/09/23
If you know you will need to go on with you child do you need to buy two tickets?
10:50, 19/09/23
Hi there,
Thanks for getting in touch.
I can confirm tickets must be purchased for all adults and children.
I hope this helps!
Lucy, itison Customer Support, 11:27, 19/09/23
I want to buy tickets for Santa’s grotto
P
16:28, 20/09/23
Hi there,
Thanks for getting in touch.
I can confirm we still have some tickets available for Crieff Hydro's Santa's Grotto which you can purchase here https://www.itison.com/Aberdeen/events/crieff-hydro-hotel-santa-s-grotto-experience-3
Once you've purchased your ticket, you'll receive full instructions on how to arrange your child's gift from Santa. Please bear in mind you must complete the form at least 7 days before your chosen slot.
I hope this helps!
Phoebe, itison Customer Support, 17:18, 20/09/23
Can babies go on these rides if with an adult?
22:33, 20/09/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know tickets are suitable for adults and children. Children under 1m tall must be accompanied by an adult with a max of 2-3 people per carriage.
I hope this helps!
Hannah, itison Customer Support, 09:31, 21/09/23
I’m assuming the carousel ride is just for the children or do they need to be accompanied by an adult? Kids are 8,6 & 4. Thanks
Sarah, 21:40, 12/10/23
Hi Sarah,
Thanks for getting in touch!
I'm happy to confirm the Carousel ride is suitable for ages 4-11yrs.
I hope this helps!
Lucy, itison Customer Support, 09:41, 13/10/23
Hello,
Is it possible to buy tickets for the wheel and carousel only online or at the place ,too?
Thank you,
Kristina
12:07, 20/11/23
Hi there,
Thanks for getting in touch!
I can confirm that you can buy tickets for the wheel and carousel from our website directly here https://www.itison.com/Glasgow/deals/crieff-hydro-hotel-fairground-ride-tickets
To check if you can purchase tickets on the day, please contact Crieff Hydro directly and they'll be happy to discuss.
I hope this helps!
Phoebe, itison Customer Support, 14:58, 20/11/23