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What is the expiry date of this offer?
08:06, 03/08/17
Hi there,
Thanks for getting in touch!
This voucher is valid to use until 31st October 2017.
I hope this helps!
Jen, itison Customer Support, 08:25, 03/08/17
Being new not sure how this works do I buy the voucher and hope to get booked or do you book the hotel and then buy voucher ?
Irene, 12:51, 06/08/17
Hi Irene,
Thanks for getting in touch.
All bookings should be discussed directly with the hotel - you're welcome to speak to the hotel prior to purchase but you'll require your voucher to secure the booking.
Otherwise, if you're unable to secure the booking of you choice, a full refund can be requested within 14 days of purchase.
Enjoy your stay!
Jenny, itison Customer Support, 09:24, 07/08/17
Do you have gluten free options on menu ?
09:57, 12/08/17
Hi there,
Thanks for getting in touch!
I'm happy to let you know gluten / wheat free options are available. Just let the hotel know your requirements when booking and they'll be happy to help.
Enjoy your stay!
Ruth, itison Customer Support, 10:22, 14/08/17
Is there disabled facilities ie shower and disabled access with this deal
David, 13:04, 05/09/17
Hi David,
Thanks for getting in touch.
The hotel have advised they have a room on the 2nd floor with a shower which may be suitable - there is a lift to this floor, but if you require to discuss details of the room and hotel prior to purchase they'd be happy to clarify this further.
Enjoy your stay!
Jenny, itison Customer Support, 13:10, 05/09/17