Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Could you please advise me how to book a table as it says you must book online, but online booking page excludes Itison voucher bookings
09:39, 29/09/20
Hi there,
Thanks for getting in touch!
The link you should use for booking online will be provided in the How to Book section of your voucher following purchase.
I hope this helps!
Gillian, itison Customer Support, 09:56, 29/09/20
Hi there, is there availability on 9th Oct for 2 people?
Thanks
David
13:23, 29/09/20
Hi David,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 13:32, 29/09/20
Is 24 hrs mandatory as was looking to book for tonight
07:28, 02/10/20
Hi there,
Thanks for getting in touch!
I'm afraid this voucher does require 24 hour advance booking, and therefore couldn't be used for a reservation this evening.
I hope this answers your question though.
Wallis, itison Customer Support, 09:24, 02/10/20
Is this still available? As my girlfriend booked it and she was told her money would be refunded,we were due there on 17th October,be great if we could purchase and go on a different date ?
David, 08:04, 11/10/20
Hi there,
Thanks for getting in touch, although I'm sorry you've had a bit of trouble with this deal.
I'm happy to let you know it's still available, and can be used until Sunday 29th November 2020, Thursday - Sunday, 5.30pm and 7.30pm only.
I hope this helps!
Gillian, itison Customer Support, 09:30, 11/10/20