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Hi this says valid jan-march but booking needs done by mid dec... that doesn't make sense?! 🥴
Mehmet, 11:44, 12/11/22
Hi Mehmet,
Thanks for getting in touch, though I'm sorry for the confusion here!
I can confirm this offer must be booked by Fri 17 Mar 2023, and we've updated the small print now to reflect this.
I hope this helps!
Courtney, itison Customer Support, 12:56, 14/11/22
What are the vegetarian options
Sheila, 19:30, 24/11/22
Hi Sheila,
Thanks for getting in touch!
I'm happy to let you know vegetarian options are available; please advise restaurant at time of booking.
I hope this helps!
Lucy, itison Customer Support, 09:21, 25/11/22
Can you buy the voucher and give it as a gift?
Geraldine, 10:46, 27/11/22
Hi Geraldine,
Thanks for getting in touch!
I'm happy to let you know our vouchers can be gifted! Once you've purchased your voucher you'll be able to add a gift message send it directly to your recipient via email.
I hope this helps!
Hannah, itison Customer Support, 10:52, 27/11/22
Hi there, would there be an option to buy a glass of Prosecco with this at the time of booking?
Craig, 11:08, 21/12/22
Hi Craig,
Thanks for getting in touch.
I'm afraid this voucher only includes fresh fruit juice and unlimited tea.
I hope this answers your question though,
Lucy, itison Customer Support, 12:22, 21/12/22
Hi Craig,
Thanks for getting in touch.
I'm afraid this voucher only includes fresh fruit juice and unlimited tea.
I hope this answers your question though,
Lucy, itison Customer Support, 12:22, 21/12/22
Hi Craig,
Thanks for getting in touch.
I'm afraid this voucher only includes fresh fruit juice and unlimited tea.
I hope this answers your question though,
Lucy, itison Customer Support, 12:23, 21/12/22
How do I book a table at the Cup in Merchant City Glasgow with a voucher?
Joan, 11:59, 13/02/23
Hi Joan,
Thanks for getting in touch!
I can confirm this deal is only valid with a voucher but you're always welcome to get in touch with the team at Cup directly and they'll be happy to assist you with a direct booking.
I hope this helps!
Hannah, itison Customer Support, 12:05, 13/02/23
The offer says only bookings only. Their website says this page is not for third party bookings ie - it is on. How do you book ?
Lyndsay, 20:47, 16/02/23
Hi Lyndsay,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Caitlin, itison Customer Support, 09:27, 17/02/23
Before I purchase I want to check that the date and time
Is available online. (They don’t open until … 12)The venues booking system does show the it is on afternoon tea option but their information contradicts the advert ?
Lyndsay, 09:45, 17/02/23
Hi Lyndsay,
Thanks for getting in touch!
You're welcome to contact Cup Tea Lounge directly to check availability before purchasing your voucher and they'll be happy to advise. Just make sure you mention you'll be using an itison voucher.
I hope this helps!
Lucy, itison Customer Support, 09:54, 17/02/23
Hi. Yes I could, I was just highlighting this error for your awareness as well.
Thanks for the reply.
Lyndsay, 10:02, 17/02/23
Just bought this but noticed Albania was added to my address I live in Lanarkshire Ml14dg what can I do or phone about this
17:12, 21/02/23
Hi there,
Thanks for getting in touch.
Please contact support@itison.com with your email address and voucher code and we'd be happy to help here.
Thanks in advance,
Lucy, itison Customer Support, 07:51, 22/02/23