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Price includes seat reservation then further down states seats first come first serve?
Pete, 08:57, 07/06/13
Hello Pete,
Thanks for getting in touch!
You will be guaranteed a seat at Oktoberfest with your voucher, however the seating is open and as such specific seats cannot be booked - they will be issued on a first come, first served basis.
I hope this has helped.
Jenny @ itison
Jenny, itison Customer Support, 09:49, 07/06/13
How do you book your seats?
sheila, 09:22, 07/06/13
Hello Sheila,
Thanks for your question!
Advanced booking is not required for this offer - you will be guaranteed a seat at Oktoberfest with your voucher, however specific seats cannot be booked - they will be issued on a first come, first served basis.
I hope this has helped.
Jenny @ itison
Jenny, itison Customer Support, 09:51, 07/06/13
Is there a veggie option available? And the time says 4pm to 11pm, does that mean you have to be there for 4pm or can you arrive later?
Christine, 13:40, 07/06/13
Hello Christine!
Thanks for getting in touch!
There will be a veggie sausage option available on the day - hope you have a great time!
Jenny @ itison
Jenny, itison Customer Support, 16:35, 07/06/13
Oktoberfest with half pints?! Will there be litres available, as in the pictures?
Linda
Hugh, 16:32, 07/06/13
Hello Linda,
Thanks for getting in touch.
Your voucher is valid for entry to Oktoberfest, seat reservation, 1x half pint of German beer each, 1x Bavarian sausages with fries each and 1x snacks each.
You are welcome to make additional purchases outwith your voucher throughout the day.
I hope this has helped!
Jenny @ itison
Jenny, itison Customer Support, 16:37, 07/06/13
I have bought tickets for the Edinburgh Oktoberfest by mistake- I wanted the Glasgow ones. Can I change them?
Laura, 19:02, 07/06/13
Hello Laura,
Thanks for getting in touch, although I am sorry to hear you purchased the wrong options for this offer - please contact us at 'support@itison.com' for further assistance.
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 09:12, 10/06/13
I have bought tickets for the Edinburgh Oktoberfest by mistake- I wanted the Glasgow ones. Can I change them?
Laura, 19:02, 07/06/13
Hello Laura,
Thanks for getting in touch, although I am sorry to hear you purchased the wrong options for this offer - please contact us at 'support@itison.com' for further assistance.
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 09:12, 10/06/13
Hi
I have bought a voucher for four but have since discovered we will be arriving at different times, is it possible to pay the extra pound and get two seperate vouchers for each couple in order for the first couple to secure seats for us all on arrival?
Thanks
Gillian
Gillian, 12:42, 10/06/13
Hello Gillian,
Thanks for getting in touch - please contact us at 'support@itison.com' for further assistance on your query.
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 12:57, 10/06/13
I booked these tickets thinking it was for the 18th but looking at the voucher it states the 25th can you change the date at all?
Jillian, 12:59, 06/10/13
Hello Jillian,
Thanks for getting in touch.
Please contact us at 'support@itison.com' as soon as possible for further help on your query.
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 09:40, 07/10/13
one of our guests are gluten intolerant, do you know if the sausages are gluten free?
Janice, 21:46, 22/10/13
Hello Janice,
Thanks for getting in touch!
I'm afraid we cannot guarantee the food provided with your voucher will be gluten free and I am sorry for any disappointment this may cause.
However, I hope you and your guests thoroughly enjoy the event!
Kind regards,
Gillian @ itison
Gillian, itison Customer Support, 09:08, 23/10/13
Hey do you know if this deal will come back?
Linzi, 15:42, 12/07/19
Hi Linzi,
Thanks for getting in touch!
I'm afraid this is one of our old deals and vouchers are no longer available.
We've some great deals in the pipeline though!
Courtney, itison Customer Support, 15:55, 12/07/19