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Sapporo Teppanyaki, Merchant City

2-6 Ingram Street, Merchant City, G1 1HA

SOLD OUT
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£30
  • usually £55.00
  • save 45%
  • deals sold
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This deal is part of itison us which helps support brilliant local charities.

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2 course teppanyaki dining experience for two at Sapporo Teppanyaki, Merchant City; watch top chefs create authentic Japanese cuisine on flaming hotplates right in front of you - a unique & interactive experience where no two visits are the same!

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Questions and answers

Hi. Is the cook at the grill experience where you sit around it or the normal restaurant table with the set menu? Thanks.

Anne, 10:25, 26/11/22

Hi Anne,

Thanks for getting in touch!

I'm happy to let you know this voucher is for the Teppanyaki dining experience at the grill.

I hope this helps!

Wallis, itison Customer Support, 10:33, 26/11/22

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Is this suitable for vegans? Thanks

14:05, 27/11/22

Hi there,

Thanks for getting in touch!

I'm happy to let you know vegan options are available. Just let the venue know your requirements when you make your booking.

I hope this helps!

Hannah, itison Customer Support, 14:19, 27/11/22

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When is voucher is valid from , can I use it today
Thanks

Daryoosh, 11:35, 30/11/22

Hi Daryoosh,

Thanks for getting in touch!

I'm happy to let you know this voucher is valid from Wednesday the 4th of January 2023 until Friday the 17th of March 2023, so cannot be used today.

I hope this answers your question though.

Caitlin, itison Customer Support, 11:41, 30/11/22

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Hello, as there are over 900 vouchers sold will all voucher holders be accommodated?

Marion

marion, 12:31, 30/11/22

Hi Marion,

Thanks for getting in touch!

I'm happy to let you know this voucher is valid to use from 4th January 2023 until Friday 17th March; subject to availability.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Lucy, itison Customer Support, 14:55, 30/11/22

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Hi
I purchased this deal 26/11, l read somewhere booking opens 1st December ….. tried to book this morning and there appears to be no availability…… can k request a refund ?
Thanks
FK

Fiona, 06:20, 01/12/22

Hi Fiona,

Thanks for getting in touch!

Not to worry - please just contact support@itison.com within 14 days of purchase and we'll do our best to help.

I hope this answers your question.

Caitlin, itison Customer Support, 09:21, 01/12/22

Hi
Sorry this does not answer my question
I also notice this has now been posted -

Bookings can be made from 1 Jan.

Can you explain how this works with the money back guarantee if bought in November, yet booking for not open till January?
Thanks

Fiona, 10:09, 01/12/22

Hi Fiona,

Thanks for getting in touch!

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Lucy, itison Customer Support, 11:22, 01/12/22

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Do they cater for nut and sesame allergies

Mrs, 21:18, 10/12/22

Hi there,

Thanks for getting in touch!

To find out which allergies Sapporo Teppanyaki cater for, you can contact them directly on 01415534060 and they'll be happy to advise. Just make sure to mention you'll be using an itison voucher.

I hope this helps!

Grace, itison Customer Support, 10:42, 11/12/22

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Can you use this on a Saturday I know it states Sunday to Friday but then advises that you cannot use 2 Saturdays in February so just wanted to check

Thanks

NICOLA, 19:54, 12/12/22

Hi Nicola,

Thanks for getting in touch.

I can confirm this voucher is not valid for use on Saturdays.

I hope this answers your question, though.

Hannah, itison Customer Support, 08:18, 13/12/22

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Is there an option for three as we’d like to take our 15 year old..? Thanks Ann

Ann, 22:28, 14/12/22

Hi Ann,

Thanks for getting in touch!

Our vouchers are for two people only, but you're welcome to contact Sapporo Teppanyaki directly on 0141 553 4060 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 09:19, 15/12/22

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Every time I try to book this restaurant when it comes on offer it says it is sold out. When did this sell out ?

10:01, 10/01/23

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When will this offer be available again ? So tired of not getting it and it being sold out ! ?

10:04, 10/01/23

Hi there,

Thanks for getting in touch!

I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!

Older pages do sometimes come up in the results if you search for a deal on the internet.  To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.

I hope this helps!

Wallis, itison Customer Support, 10:14, 10/01/23

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Hi, I got a printed version of this as a gift and I'm a bit unsure of the booking instructions. It says online bookings only and to put the voucher details into the promo code section. Is this the Sapporo Tepanyaki website? If so it's just a comments section, is that right? Will they just accept the physical voucher upon arrival?

Thanks!

KIRSTY, 20:04, 31/01/23

Hi Kirsty,

Thanks for getting in touch!

Please contact support@itison.com with your voucher details and we'll be happy to advise.

Thanks in advance,

Lucy, itison Customer Support, 08:07, 01/02/23

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • 2 course Teppanyaki dining for two

Voucher is valid from Wed 4 Jan 2023 until Fri 17 Mar 2023, Sun - Thu 12noon - 8:30pm & Fri 12noon - 4:30pm; subject to availability.

Excludes Saturdays & 11- 14 Feb 2023.

Voucher must be booked by Fri 3 Mar 2023 (we don’t want you to miss out!).

Online bookings only. No telephone or email bookings.

You risk forfeiting your voucher if you cancel within 24 hours of your booking.

Multiple voucher purchases permitted. Max of 3 per person.

Max of 3 vouchers / 6 people per group.

Choose a starter and main course each from set menu; subject to change.

A supplementary charge is required per person for the following: £4 - duck breast and £5 - beef fillet; payable directly to the restaurant.

Vegetarian, vegan, halal, dairy and gluten / wheat and dairy free options are available; please advise restaurant at time of booking. 

Drinks not included.

Table required back after 2 hours.

Wheelchair access available.

Children permitted.

Advance booking required.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 

You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 

Your QR code will be scanned upon arrival to the restaurant before you are seated; please ensure you have this ready.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.