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Hi, can two kids stay? Is there availability for this?
Beth, 07:48, 17/01/22
Hi Beth,
Thanks for getting in touch!
I'm happy to let you know up to 2 children (12 and under) are permitted in a family room, for a supplementary charge of £20 per room per night. Please discuss and pay directly with hotel.
I hope this helps!
Fiona, itison Customer Support, 10:28, 17/01/22
Are small dogs allowed?
Elaine, 17:27, 17/01/22
Hi Elaine,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay for a supplement of £10 per pet, per night, payable directly to the hotel..
I hope this helps!
Gillian, itison Customer Support, 07:54, 18/01/22
Are you dog friendly?
Lorna, 18:32, 19/01/22
Hi Lorna,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay for a supplement of £10 per pet, per night, payable directly to the hotel.
I hope this helps!
Laura, itison Customer Support, 12:01, 20/01/22
I tried phoning the 0844 number to check availability for my dated before buying but got no answer. Do you have the direct number for the Portpatrick Hotel?
Thanks.
Ann, 19:15, 26/01/22
Hi Ann Marie,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Fiona, itison Customer Support, 09:41, 27/01/22
Hi, I've just read a review that said the lift in Portpatrick Hotel was out of order, can you please check if it is working, also if they have accessible twin room with sea view, please?
Thanks.
Ann, 19:37, 26/01/22
Hi Ann Marie,
Thanks for getting in touch.
I'm happy to let you know the Portpatrick Hotel re-opens on 4th February, and they'll be happy to discuss with you then.
I hope this helps!
Fiona, itison Customer Support, 09:40, 27/01/22
Can I check availability before booking ?
13:40, 30/01/22
Hi there,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Laura, itison Customer Support, 12:16, 31/01/22