Hello Veronica,

Thanks for getting in touch!

The menu has not yet been confirmed however we can advise that this will be a festive themed food extravaganza!

Jenny @ itison

Jenny, itison Customer Support, 11:03, 14/11/13

Hello Elaine,

Thanks for getting in touch.

If your car can safely accommodate 6 people under the Road Traffic Act of 1988, you are welcome to use this voucher for a family of 6 to attend.

However, please do keep in mind that the screen will be visible via the front windscreen of your vehicle only, and a maximum of 4 passengers is recommended for viewing pleasure.

Enjoy the film!

Jenny @ itison

Jenny, itison Customer Support, 15:38, 14/11/13

Hello Elaine,

Thanks for getting back in touch.

There will be area designated for disabled vehicles - should you require this, please contact us prior to the screening at 'support@itison.com' advising of the type of vehicle you own, your full contact details (telephone and email) and your registration number, to ensure this information can be passed to the event provider before the film.

I hope this has helped!

Jenny @ itison

Jenny, itison Customer Support, 10:23, 25/11/13

Hello Kirsty,

Thanks for getting in touch.

I'm afraid that Elf has been a very popular choice for these events and has now sold out for both dates it was available.

However, there are still tickets available for the other films, and you are welcome to view details at: https://www.itison.com/Glasgow/deals/christmas-drive-in-movies

Kind regards,

Jenny @ itison

Jenny, itison Customer Support, 09:07, 15/11/13

Hello there!

Thanks for getting in touch - sound to the film will be accessible via your FM car radio, so you can have this as loud as you want!

Enjoy the film!

Jenny @ itison

Jenny, itison Customer Support, 09:01, 15/11/13

Hello Elaine,

Thanks for getting in touch - when you click 'Buy Now' you will be able to see what screenings still have availability.

You will not be able to purchase a voucher for a screening that has sold out.

I hope this has helped!

Jenny @ itison

Jenny, itison Customer Support, 09:03, 15/11/13

Hello Irene,

Thanks for getting in touch.

I'm afraid that Elf has been a very popular choice for these events and has now sold out for both dates it was available.

However, there are still tickets available for the other films, and you are welcome to view details at: https://www.itison.com/Glasgow/deals/christmas-drive-in-movies

Kind regards,

Jenny @ itison

Jenny, itison Customer Support, 09:07, 15/11/13

Hello there,

Thanks for your question!

There will be disabled toilets and an area designated for disabled vehicles.

Should you require this, please contact us prior to the screening at 'support@itison.com' advising of the type of vehicle you own and your registration number to ensure this information can be passed to the event provider before the film.

I hope this has helped!

Jenny @ itison

Jenny, itison Customer Support, 09:45, 15/11/13

Hello Frances,

Thanks for getting in touch, although I am very sorry to hear that your voucher is no longer suitable.

You are welcome to obtain a full, no questions asked refund for your voucher purchase within 7 working days of its purchase by contacting us at 'support@itison.com'.

I hope this has helped!

Jenny @ itison

Jenny, itison Customer Support, 16:58, 15/11/13

Hello Lynsey,

Thanks for getting in touch with your suggestions, we'll be sure to pass these to the itison elves for consideration!

Jenny @ itison

Jenny, itison Customer Support, 09:14, 18/11/13

Hello Natalie,

Thanks for getting in touch, although I am sorry to hear you were not able to purchase tickets for the screening of your choice on this occasion.

Unfortunately both dates for this film are now sold out, however please note that we work very closely with all our event providers and may have something similar in the near future for you.

In the meantime you are welcome to view the screenings that still have availability at: https://www.itison.com/Glasgow/deals/christmas-drive-in-movies

Kind regards,

Jenny @ itison

Jenny, itison Customer Support, 09:11, 20/11/13

Hello Hannah,

Thanks for getting in touch, although I am sorry to hear you were not able to purchase tickets for the screening of your choice on this occasion.

Unfortunately both dates for this film are now sold out, however please note that we work very closely with all our event providers and may have something similar in the near future for you - please keep your eyes peeled!

In the meantime you are welcome to view the screenings that still have availability at: https://www.itison.com/Glasgow/deals/christmas-drive-in-movies

Kind regards,

Jenny @ itison

Jenny, itison Customer Support, 16:15, 20/11/13

Hello Gillian,

Thanks for getting in touch.

You are welcome to obtain a refund for your current voucher if this is no longer suitable, by contacting us at 'support@itison.com', within 7 working days of its purchase.

Please note that this is very popular and selling extremely fast - in order not to miss out on your preferred date, please secure your purchase at your earliest opportunity by visiting: https://www.itison.com/Glasgow/deals/elf-xmas-drive-in-new-date

Enjoy the film!

Jenny @ itison

Jenny, itison Customer Support, 11:19, 21/11/13

Hello Margaret,

Thanks for getting in touch.

It looks like there was a small spelling mistake in the email address you gifted this voucher to. We have now removed the original gift message and you will be able to gift this again from your itison account.

I hope this has helped!

Jenny @ itison

Jenny, itison Customer Support, 09:14, 22/11/13

Hello Kathleen,

Thanks for getting in touch.

You are welcome to obtain a full refund for your voucher if it is no longer suitable by contacting us at 'support@itison.com' within 7 working days of its purchase.

There is still limited availability for Elf on the 27th of December and you can purchase this voucher at: https://www.itison.com/Glasgow/deals/elf-xmas-drive-in-new-date

I hope this has helped!

Jenny @ itison

Jenny, itison Customer Support, 09:16, 22/11/13

Hello Joseph,

Thanks for getting in touch.

You are welcome to turn on your engine should you require to do so at any point during the screening and there will also be members of staff available to help with any problems during the film.

Kind regards,

Jenny @ itison

Jenny, itison Customer Support, 10:17, 25/11/13

Hello there,

Thanks for getting in touch.

This particular film was very popular and dates prior to Christmas sold out very quickly as a result. However, there is still currently availability to purchase for the additional dates added - the 28th and 29th of December - if you are still wishing to attend a screening of this film.

I hope this has helped!

Jenny @ itison

Jenny, itison Customer Support, 10:09, 25/11/13

Hello Diane,

Thanks for getting in touch, although I am sorry to hear you have not yet received your voucher - this will be sent to your registered email address after a successful purchase, along with a receipt for purchase.

You are also welcome to view this purchase within your itison account under 'My Orders'.

I have resent your voucher in the meantime - this should be with you in the next few minutes.

I hope this has helped!

Jenny @ itison

Jenny, itison Customer Support, 14:37, 25/11/13

Hello Pauline,

Thanks for getting in touch.

I'm sorry to hear that you were not successful in purchasing a ticket for the screening of this film.

At this time I'm afraid we are not looking to add any further dates for this partiuclar film, however there is still availability to purchase for other films, which you can view at: https://www.itison.com/Glasgow/deals/elf-xmas-drive-in-new-date

Kind regards,

Jenny @ itison

Jenny, itison Customer Support, 11:08, 29/11/13

Hello Angie,

Thanks for getting in touch.

I'm sorry to hear that you were not successful in purchasing a ticket for the screening of this film.

At this time I'm afraid we are not looking to add any further dates for this particular film, however there is still availability to purchase for other films, which you can view at: https://www.itison.com/Glasgow/deals/elf-xmas-drive-in-new-date

Kind regards,

Jenny @ itison

Jenny, itison Customer Support, 10:36, 02/12/13

Hello Joyce,

Thanks for getting in touch.

The running time for Home Alone on the 28th is about 105 minutes, and is due to start at 4:30pm. The stewards will clear the car park as quickly and efficiently as possible after the screening has ended.

You may wish to discuss with your daughter what time her dinner booking is for on the 28th before securing your voucher purchase.

Kind regards,

Jenny @ itison

Jenny, itison Customer Support, 18:25, 12/12/13

Hello Rhona,

Thanks for getting in touch - please do not worry, this is simply a tool provided to you to help manage your purchases within your itison account, and clicking this does not have any direct impact on the validity of your voucher.

I've now removed this status and you will be able to access, view and print this voucher from your account again.

I hope this has helped!

Jenny @ itison

Jenny, itison Customer Support, 15:04, 16/12/13

Hello Rhona,

Thanks for getting in touch.

We can confirm you have purchased 2 vouchers for the screening of Home Alone on the 28th of December at 4:30pm. I'm afraid that the Elf screening on this date was the later time of 8:30pm.

Should you have any further questions on this, please do not hesitate to get in touch at 'support@itison.com'.

Jenny @ itison

Jenny, itison Customer Support, 16:06, 23/12/13

Hello Debbie,

Thanks for getting in touch, although I am sorry to hear that you have been unable to locate this purchase.

Please note that all vouchers can be accessed and printed through the itison account that they were purchased under, by selecting 'My Orders' when logged in and then 'View Voucher' before selecting 'Print'.

If you are still unable to locate this, please do not hesitate to get back in touch with us - our contact telephone number is also 0141 223 8843.

Kind regards,

Jenny @ itison

Jenny, itison Customer Support, 09:35, 27/12/13

Hello Eilidh,

Thanks for getting in touch, although I am sorry to hear that you are unable to access this email account.

Please do not worry as all itison vouchers can be accessed and printed through the itison account that they were purchased under, from any computer with an internet connection.

Please go to 'www.itison.com' and sign in with that email address and registered password. Once logged in please select 'My Orders' then 'View Voucher' before selecting 'Print'.

If you are still unable to locate this, please do not hesitate to get back in touch with us - our contact telephone number is also 0141 223 8843.

Kind regards,

Jenny @ itison

Jenny, itison Customer Support, 09:37, 27/12/13

Hello Ellys,

Thanks for getting in touch.

These go on sale Wednesday the 9th November at 7am, when film times will also be announced too.

You can keep up to date with details in the meantime at
https://www.facebook.com/events/1686276298352048/

I hope this helps!

Jenny, itison Customer Support, 10:09, 06/11/16

Hello Mhairi,

Thanks for getting in touch.

These go on sale Wednesday the 9th November at 7am, when film times will also be announced too.

You can keep up to date with details in the meantime at
https://www.facebook.com/events/1686276298352048/

I hope this helps!

Jenny, itison Customer Support, 11:55, 08/11/16

Hello Ross,

Thank you for your question.

I'm afraid that we cannot advise how quickly tickets will sell out, however the offer will be available for a number of days if there are still tickets available to purchase.

I hope this helps!

Jenny, itison Customer Support, 17:35, 08/11/16