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Lunch with Santa at Village Hotel Glasgow

Village Hotel Club Glasgow, 7 Festival Gate, G51 1DB

SOLD OUT
Lunch with Santa at Village Hotel Glasgow
from £10
  • tickets sold
SPOTLIGHT

Saturday 2nd December 2017

Starts at 12:00

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Questions and answers

Good Morning,
This Santa visit at Village Hotel Glasgow - is there menu for children?? - surely the sample menu shown is NOT for the children - don't think many kids would want this for lunch
Thanks
Kind Regards

May

Ian, 09:14, 02/10/17

Hi Ian,

Thanks for your question!

We've raised this with the deal provider to clarify, and I'll be back in touch as soon as I have more information.

I hope this helps in the meantime!

Courtney, itison Customer Support, 17:25, 02/10/17

Hi Ian,

Thanks again for getting in touch!

I'm happy to let you know the children’s menu will be a half portion of the adults choices or chicken nuggets & chips.

I hope this helps!

Courtney, itison Customer Support, 13:35, 11/10/17

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Is it £10 per adult and £10 per child irrespective of age (ie 2 years old)

Audrey, 09:25, 02/10/17

Hi Audrey,

Thanks for getting in touch!

Tickets are £10 and these are suitable for all ages; but I'm happy to let you know children aged 1 and under go free.

I hope this helps!

Courtney, itison Customer Support, 11:54, 02/10/17

Hi Audrey,

I'd just like to clarify my last answer - tickets for children under 12 are £10, but tickets for adults are £20.

I hope this doesn't cause any confusion!

Courtney, itison Customer Support, 11:56, 02/10/17

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Can I buy more than one ticket

Gloria, 09:52, 02/10/17

Hello Gloria,

Thanks for your question.

You're welcome to purchase multiple tickets for this particular event and can select the number at the check-out.

I hope this helps!

Jenny, itison Customer Support, 11:46, 02/10/17

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Not sure on children's meal and cost for mum and a 4 year old

Many thanks

janet, 10:21, 02/10/17

Hi Janet,

Thanks for your question!

We've raised this with the deal provider to clarify, and I'll be back in touch as soon as I have more information.

I hope this helps in the meantime!

Courtney, itison Customer Support, 17:25, 02/10/17

Hi Janet,

Thanks again for getting in touch!

I'm happy to let you know the children’s menu will be a half portion of the adults choice or chicken nuggets & chips.

A child's ticket is £10, and an adult ticket is £20.

I hope this helps!

Courtney, itison Customer Support, 13:37, 11/10/17

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The small print says one adult or child. This implies to me the price is £10 each but when you go to purchase adults are £20. Very misleading.

Joanne, 11:51, 02/10/17

Hi Joanne,

Thanks for getting in touch and providing your feedback on this event.

We have child and adult tickets available for this event, child tickets are £10 and adult tickets are £20, which is why this event is advertised as from £10.

You can view this information at the check-out, prior to purchase.

I've passed your feedback on to the relevant itison teams though, and I hope this answers your query.

Courtney, itison Customer Support, 12:14, 02/10/17

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Good Afternoon, If I buy 4 adult and 3 kids tickets, will we all be seated at the same table?
Many Thanks
Kirsty

Kirsty, 17:03, 02/10/17

Hi Kirsty,

Thanks for getting in touch!

Seating is unreserved and the table plan will be created by Village Hotel Glasgow. If you've any concerns about the size of your booking, feel free to contact the Village Hotel Club prior to purchase on 0141 375 9266 and they'll be happy to help.

I hope this helps!

Courtney, itison Customer Support, 17:17, 02/10/17

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Hi just to confirm, if I buy an adult ticket at £20, my child will be 6 months so does my child go free?

08:29, 03/10/17

Hi there,

Thanks for getting in touch!

I'm happy to let you know your adult ticket will cost £20, and children aged 1 and under go free.

I hope this helps!

Courtney, itison Customer Support, 09:19, 03/10/17

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Hi just to confirm, if I buy an adult ticket at £20, my child will be 6 months so does my child go free?

08:31, 03/10/17

Hi there,

Thanks for getting in touch!

I'm happy to let you know your adult ticket will cost £20, and children aged 1 and under go free.

I hope this helps!

Courtney, itison Customer Support, 09:19, 03/10/17

Reply

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Can 2 adults attend with child?

11:23, 25/10/17

Hi there,

Thanks for getting in touch!

I'm happy to let you know 2 adults can attend with a child, but everyone attending will require their own ticket.

You're welcome to purchase multiple tickets for this particular event and can select the number of adult and children's tickets needed at the check-out.

I hope this helps!

Ruth, itison Customer Support, 11:43, 25/10/17

Reply

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

Advance booking required. Ticket must be booked by Fri 17 Nov 2017 (we don't want you to miss out!).

Please arrive at 12 noon, lunch will be served at 12.30pm.

Multiple purchases permitted.

Duration: approx. 4hrs.

Includes a 2 course lunch from a set menu choosing a main course and dessert each.

Children’s menu will be a half portion of the adults choices or chicken nuggets & chips.

Vegetarian options are available; please advise hotel at time of booking.

Seating is unreserved and table plan will be created by Village Hotel Glasgow. Please note tables will be mixed.

Suitable for all ages; age 1 and under go free, children are classed as ages 12 and under; children must be accompanied by an adult.

Line-up is subject to change.

Wheelchair accessible.

Tickets must be printed for redemption; please print your ticket and bring along with you to avoid disappointment.

Ticket is non-refundable unless event is cancelled.

Ticket is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.