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Does the hotel cater for Gluten free guests?
John, 19:20, 07/12/21
Hi there,
Thanks for getting in touch!
I'm afraid gluten free options sadly aren't available here.
I hope this answers your question though.
Gillian, itison Customer Support, 08:42, 08/12/21
Do you allow small well behaved dogs !! Only 1
18:31, 13/12/21
Hi there,
Thanks for getting in touch!
I can confirm a max of 1 dog is permitted at a supplementary charge of £20 per night; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 09:02, 14/12/21
Can you tell me cost for two nights and what i
Included. Thank you.
Anne Watson
22:12, 07/01/22
Hi Anne,
Thanks for getting in touch!
I can confirm there are two voucher options for two night stays.
1. £329.00 - 2 night stay for two in a deluxe room with 2 course dinner on the first night and full English breakfast each day
2.£559.00 - 2 night stay for two in a lake view room with 2 course dinner on the first night, Elemis spa treatment and full English breakfast each day.
I hope this helps!
Hannah, itison Customer Support, 08:02, 08/01/22
The terms and conditions state there are only supplements for stays on Friday and Saturday nights. Why are the hotel charging a £50 supplement for stays on Sundays to Thursdays?
20:02, 29/01/22
Hi there,
Thanks for getting in touch, although I'm sorry you've had some trouble making a booking.
I can confirm supplementary charges are only applicable on Friday and Saturdays, so if you haven't already, please contact support@itison.com and we can investigate this further for you.
I hope this helps in the meantime.
Laura, itison Customer Support, 12:27, 31/01/22
Trying to book this accomodation for Sunday 13th February but doesn't seem to allow me to select a date. It is slightly more expensive than voucher therefore don't want to put card details in. Hopefully you can advise. Many Thanks.
12:36, 30/01/22
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to discuss.
Once you have purchased your voucher, you'll then receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Laura, itison Customer Support, 12:13, 31/01/22
How much is the two night deal please?
Kirsten, 16:39, 30/01/22
Hi Kirsten,
Thanks for getting in touch!
I can confirm there are two voucher options for two night stays.
1. £329.00 - 2 night stay for two in a deluxe room with 2 course dinner on the first night and full English breakfast each day
2. £559.00 - 2 night stay for two in a lake view room with 2 course dinner on the first night, Elemis spa treatment and full English breakfast each day.
I hope this helps!
Fiona, itison Customer Support, 12:06, 31/01/22
How can I find out if the night I want is available I’m looking to book for Sunday 8th May just for 1 night
Kellie, 07:58, 14/02/22
Hi Kellie,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 09:33, 14/02/22
It says 1 hour use of leisure facilities. Is that for all booking options? And is it 1 hour per day?
14:34, 14/02/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal includes one hour of leisure access per day.
I hope this helps!
Wallis, itison Customer Support, 17:07, 14/02/22
Is the macondalk hotel in Lake District dog friendly
14:07, 24/02/22
Hi there,
Thanks for getting in touch!
I can confirm a max of 1 dog is permitted at Macdonald Old England Hotel & Spa at a supplementary charge of £20 per night; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 16:19, 24/02/22