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Hello, bought the voucher this morning, but haven't received anything- no code ot confirmation at all. I can only see I've been charged on my bank account. How do I prove I've got it?
07:09, 08/02/19
Hi there,
Thanks for getting in touch!
I’ve re-sent your voucher to you by email, and it should be with you in a couple of minutes. If it doesn’t come through, I’d suggest checking your junk or spam folder in case it’s filtered there.
You can also view and print your voucher by heading to https://www.itison.com/my/complete_orders.
If you need any other help with your order, just let us know at support@itison.com directly!
Gillian, itison Customer Support, 09:21, 08/02/19
Hi,
Am I right in thinking that this offer has to be redeemed within 7 days of purchase?
Tracey, 08:56, 06/03/19
Hi Tracey,
Thanks for getting in touch!
This voucher is valid until Friday 5th April 2019 and can be used 7 days a week; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:11, 06/03/19
Hi there
There are 8 of us wanting to come to your restaurant as a pre-theatre meal next week but before we buy our vouchers I was enquiring if you had any options for 1 vegetarian and 1 vegan? Am I right in saying that it’s £12 for 2 people each having 1 course each, if you want a starter then do we just pay for that as an extra?
Hoping to hear from you very soon
Ruth, 20:14, 13/03/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know vegetarian and vegan options are available; please advise the restaurant at the time of booking.
I can confirm voucher option 1 is £12 for pizza or pasta for two. All supplementary courses are payable directly to the restaurant.
I hope this helps!
Rachael, itison Customer Support, 09:22, 14/03/19