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The Crystal Maze Live Experience

18 Lower Byrom Street, Manchester, M3 4AP

SOLD OUT

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Questions and answers

Can I buy two vouchers to be used for the same booking slot?

Katherine, 08:21, 09/04/19

Hi Katherine,

Thanks for getting in touch!

Unfortunately multiple voucher purchases aren't permitted.

I hope this answers your question though!

Jen, itison Customer Support, 09:28, 09/04/19

REPLY

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Can I get this deal for 6 people?

Viki, 08:45, 09/04/19

Hi Viki,

Thanks for getting in touch!

Our vouchers are for four people only, but you're welcome to contact The Crystal Maze Live Experience directly on 0161 791 0727 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.

I hope this helps!

Rachael, itison Customer Support, 08:59, 09/04/19

Hi Viki,

Sorry, there was a wee misprint in my previous post!

I meant to advise that you're welcome to contact The Crystal Maze Live Experience directly on 0161 791 0727 to discuss the possibility and cost of adding an additional two people to your booking and they'll be happy to advise.

I hope this helps!

Rachael, itison Customer Support, 09:02, 09/04/19

REPLY

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Can you buy this for two people

Victoria, 15:25, 26/04/19

Hi Victoria,

Thanks for getting in touch!

Our vouchers are for four people only, but you're welcome to contact The Crystal Maze Live Experience directly on 0161 791 0727 to discuss the options available for two people and they'll be happy to advise.

I hope this helps!

Rachael, itison Customer Support, 15:54, 26/04/19

REPLY

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If several different people bought this deal, would we be able to book to attend on the same day?

Janet, 10:55, 09/05/19

Hi Janet,

Thanks for getting in touch!

Our vouchers are for four people only, and multiple purchases are not permitted under the same account but you're welcome to contact The Crystal Maze Live Experience directly on 0161 791 0727 to discuss the availability for several voucher holders and they'll be able to advise.

I hope this helps!

Gillian, itison Customer Support, 11:20, 09/05/19

Thanks Gillian. Please could you also let me know how many of these deals are available? We're looking at 4 (i.e. for 16 people) on a Tuesday (fingers crossed!)

Thanks

Janet

Janet, 12:05, 09/05/19

Hi Janet,

Thanks for getting back in touch!

I can confirm there are currently plenty of vouchers left to accommodate 16 people but I'd advise booking asap to avoid any disappointment.

I hope this helps!

Rachael, itison Customer Support, 12:16, 09/05/19

REPLY

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Hi I was wondering if this voucher will be extending to the end of July 2019?

Erin, 08:01, 21/05/19

Hi Erin,

Thanks for getting in touch!

This deal is valid until the 3rd of July only. We work with our deal providers regularly though, so hopefully a similar deal will become available soon.

I hope this helps!

Jen, itison Customer Support, 10:03, 21/05/19

REPLY

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Hi! Are the expiry dates correct? It only gives one week to use the new offer.

Many thanks

Kelly

Kelly, 11:25, 25/06/19

Hi Kelly,

Thanks for getting in touch!

I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!

Gillian, itison Customer Support, 11:34, 25/06/19

REPLY

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

The Crystal Maze Live Experience for four with a souvenir photo each

Small print

Option 1 voucher is valid from Tue 2 Apr until Tue 2 July 2019, Tue only, every 15 mins from 3pm-7.30pm; subject to availability. Excludes Wednesdays - Mondays.

Option 2 voucher is valid from Wed 3 Apr until Wed 3 July 2019, Wed, Thur and Sun only, every 15 mins from 4.30pm-8.30pm; subject to availability. Excludes Mondays, Tuesdays, Fridays and Saturdays.

Advance booking required. Option 1 voucher must be booked by Tue 25 Jun 2019, option 2 voucher must be booked by Wed 3 Jul 2019 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 24 hours of your booking.

Multiple voucher purchases are not permitted.

Suitable for ages 13+; under 18s must be accompanied by a playing and paying adult on your team.

Minimum height: 1.2 metres.

Duration approx. 70 mins.

Max of 8 people per team. Smaller teams will be joined by additional participants.

General fitness level required; the game is a physical activity and requires standing approx. 70 mins.

A safety waiver must be signed prior to your game; please discuss directly with The Crystal Maze Experience.

Pregnancy strictly prohibits participation including those who fall pregnant between the time of booking at the event.

Sportswear, casual clothes, trainers are recommended and cover up as much as possible; high heels and open toe sandals are not permitted.

Limited wheelchair access available; please book well in advance as maze can be adapted, please discuss directly with The Crystal Maze Experience.

Consuming alcohol prior to your visit will result in you not being able to play the maze.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers. 

Images used for illustrative purposes only.

  • The Crystal Maze Live Experience Manchester
  • 18 Lower Byrom Street, Manchester,
    M3 4AP
  • Tel: 0161 791 0727
  • Website