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I have bought 5 but on trying to order I have uploaded all to my basket on website and only allowing me to use one code at a time ? Also don’t want to have to pay 5 different delivery charges xx
Steffanie, 14:38, 12/12/18
Hi Steffanie,
Thanks for getting in touch.
I can confirm each voucher must be used separate in transactions, and P&P is charged per item.
If this means your vouchers aren't suitable please contact support@itison.com within 14 days of purchase.
Courtney, itison Customer Support, 16:08, 12/12/18
I have purchased a voucher for an A1 canvas. When I go to the website, upload my image, select correct size etc then add voucher code all it does is deduct £14.99 leaving a balance of £15.95 (plus post & packing). I thought this voucher meant you only had to pay the P&P? Thanks
16:44, 13/01/19
Hi there,
Thanks for getting in touch!
You should only have to pay for the P&P unless you've upgraded your canvas in any way. If you need help placing your order, just let us know at support@itison.com directly and we'll be happy to lend a hand!
Gillian, itison Customer Support, 16:47, 13/01/19
Does one postage cost apply if I make multiple purchases of the same canvas size? Thanks
Sophie, 23:24, 28/02/19
Hi Sophie,
Thanks for getting in touch.
I can confirm each voucher must be redeemed in separate transactions and P&P is charged per item.
I hope this answers your question.
Rachael, itison Customer Support, 09:25, 01/03/19
Hi, can I do this on my iPhone or do I need to be on a desktop PC?
07:40, 08/03/19
Hi there,
Thanks for getting in touch!
You should be able to complete your order on any device but please note your image size must be between 1MB-10MB or the quality may be compromised.
I hope this helps.
Rachael, itison Customer Support, 09:36, 08/03/19