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Purchased- how do we reserve/choose seats please?
22:13, 17/04/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know tickets must be booked via the ATG booking line at least 24 hours before your selected date. Calls cost up to 7p per minute plus your phone company's access charge.
The phone number will be on the "How To Book" section of your tickets.
I hope this helps!
Wallis, itison Customer Support, 09:10, 18/04/19
Can you guarantee seats will be next to each other
08:14, 02/05/19
Hi there,
Thanks for getting in touch!
I'm afraid we can't say for sure that tickets will be seated together as all seats are issued on a first come, first served basis, but this isn't generally a problem and every effort will be made to seat your group together.
I hope this helps!
Wallis, itison Customer Support, 09:01, 02/05/19
Hi, what if I buy the vouchers but the date which I want to go is not available , do you offer a refund ?
Janet, 20:19, 12/05/19
Hi Janet,
Thanks for getting in touch!
I'm happy to let you know the event tickets are valid for set performance dates - just make sure you select the night you'd like to go, as our event tickets are sold as non-refundable unless the event is cancelled. The number of tickets remaining for each performance will show at check out, so you'll be able to make sure there are enough tickets for your group.
I hope this helps!
Wallis, itison Customer Support, 09:19, 13/05/19