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4* Macdonald Linden Hall spa day

Longhorsley, Morpeth, Northumberland, NE65 8XF

SOLD OUT

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Questions and answers

this deal says Voucher is valid from Fri 1 Nov 2019 until Tue 31 Mar 2020, valid 7 days. is that 7 days from 1st Nov?

Carolyn, 09:05, 15/10/19

Hi Carolyn,

Thanks for getting in touch!

"Valid 7 days" simply means your voucher can be used any day of the week between the valid from and expiry date, subject to a supplement of £15 per person for Friday to Sunday visits.

I hope this helps!

Gillian, itison Customer Support, 09:12, 15/10/19

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Hi, I'm looking to buy two voucher, are you able to submit both vouchers for the same day and time slot? Small print says yes, however other locations in the past have denied this and stated that I should of booked the couple voucher. Even tho we are best friends NOT a couple..
Can you please confirm that if two separate vouchers or purchase they are able to be used the same day?

08:43, 01/11/19

Hi there,

Thanks for getting in touch!

I can confirm you're welcome to use two seperate vouchers and go along together.

I hope this helps!

Jen, itison Customer Support, 10:28, 01/11/19

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Hi I want to purchase this spa day as a gift with my sister however upon reading the small print it says that treatments aren’t suitable when pregnant? is this a recommendation or a restriction as I’m pregnant and would be happy to have a hand and foot nail polish as my preferred treatments?

Thanks.

Rachael, 08:13, 26/11/19

Hi Rachael,

Thanks for getting in touch.

You're welcome to contact Macdonald Linden Hall directly and they'll be happy to discuss any health concerns.

I hope this helps!

Gillian, itison Customer Support, 10:03, 26/11/19

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Hello I would like to book this deal for 3 people on the 17th or 18th Feb.
How would I be able to check one of these dates are avaliable through ITSON ?

Thank-you

Amanda, 14:19, 09/01/20

Hi Amanda,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Courtney, itison Customer Support, 14:39, 09/01/20

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Hi I have received a spa voucher as a gift for Christmas but one of the guests is pregnant and is near her due date, would it be possible to extend the validity date until mid April so she can enjoy the treatments in which she wants?
Thank you

Kerry, 09:05, 11/01/20

Hi Kerry,

Thanks for getting in touch – I’m really sorry you haven’t been able to use your voucher yet.

I can confirm the decision is up to the venue rather than us, your welcome to get in touch with them directly to discuss this further.

If you need any further help our support team are happy to assist at [email protected]

Rachael, itison Customer Support, 13:31, 11/01/20

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

Spa day for one or two including 2 x 25 min treatments, use of leisure facilities, robe and slipper hire, cream tea and a glass of Prosecco

Choice of treatments:
- File and polish hands 
- File and polish feet 
- Superfood pro radiance facial 
- Freestyle deep tissue massage
- Best foot forward

Small print

Voucher is valid from Fri 1 Nov 2019 until Tue 31 Mar 2020, valid 7 days. Treatments 10am - 6pm and spa open - 7am - 8pm; subject to availability.

Excludes 23 Dec 2019 - 2 Jan 2020.

A supplementary charge of £15 per person is required for Friday - Sunday visits; payable directly to spa at time of booking.

Advance booking required. Voucher must be booked by Tue 17 Mar 2020 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 48 hours of your booking.

Multiple voucher purchases permitted.

Over 16s only.

Groups can booked and receive treatment at the same time; subject to availability. Please discuss with spa when booking.

Treatment is not suitable during pregnancy/breastfeeding or for cancer sufferers/those in remission.

Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions.

Please discuss any health concerns directly with spa.

Includes 2 treatments each choosing from the following: file & polish hands or feet, superfood pro radiance facial, freestyle deep tissue massage or best foot forward. Each treatment takes approx. 25 mins.

Includes access to the leisure facilities for up to 4 hrs, robe and slippers.

Includes a cream tea each. Menu is subject to change. Vegetarian options are available. Please discuss with spa at time of booking. No gluten/wheat free options are available.

Includes a 125ml glass of Prosecco. Alcohol can be replaced with a soft drink.

Treatments cannot be substituted for other treatments.

Wheelchair access available.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile phone or printed for redemption; please show your voucher on arrival to avoid disappointment.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Macdonald Linden Hall
  • Longhorsley, Morpeth, Northumberland,
    NE65 8XF
  • Website

Macdonald Linden Hall, Golf & Country Club is set in 350 acres of park and mature woodland within the Northumberland National Park, and boasts stunning views, spacious rooms, a spa with swimming pool, sauna and steam room, a championship golf course and AA Rosette-awarded restaurant.