Keswick Road, Grasmere, Cumbria, LA22 9RF
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If I buy the voucher and then ring the hotel and they don’t have the dates available do I get a refund ?
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Macdonald Swan Hotel directly on 0344 879 9120 and they'll be happy to discuss.
I hope this helps!
Jen, itison Customer Support, 09:35, 19/11/19
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Hi, do you take dogs? Do you have availability for 3rd Jan - 5th Jan 2 nights?
Laura, 03:55, 30/12/19
I'm happy to confirm a max of 2 small dogs are permitted at a supplementary charge of £15 per dog, per night; payable directly to the hotel. Please note no cost for guide dogs.
Courtney, itison Customer Support, 09:15, 30/12/19
Try visiting our Help Centre for help, or
email us at [email protected] and we'll be happy to help.
Voucher is valid until Sat 29 Feb 2020, 7 days; subject to availability.
Excludes 24 Dec 2019 - 2 Jan 2020.
A supplementary charge of £40 per room applies for Saturday night stays; please arrange and pay hotel directly.
Advance booking required. Voucher must be booked by Fri 14 Feb 2020 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 2pm, late check-out 12noon.
Deluxe double or twin room available.
Rooms can be upgraded for a supplementary charge per room per night; please discuss directly with hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Includes cream tea and a glass of Prosecco each. Vegetarian, gluten / wheat free options are available. Alcohol can be replaced with a soft drink.
Max 1 child permitted; children are classed as ages 12 and under. Members must upgrade to a family room; please discuss and pay directly to hotel.
Max of 2 small dogs are permitted at a supplementary charge of £15 per dog, per night; payable directly to hotel. Please note no cost for guide dogs.
Wheelchair access available; please discuss with the hotel at the time of booking.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.