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Wine offer, are there vegetarian or vegan options?
14:39, 25/05/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know this offer is suitable for vegetarians, but unfortunately the Prosecco isn't suitable for vegans.
I hope this answers your question, though.
Gillian, itison Customer Support, 09:49, 27/05/20
Hi there it says that delivery is not included and £9.99 is payable directly...I can’t see the £9.99 added at checkout. How does the delivery get paid...do I need to do a separate transaction ? Thanks
mandy, 19:43, 27/05/20
Hi Mandy,
Thanks for getting in touch!
I can confirm P&P for this deal costs £9.99. This will be added when you redeem your voucher online after purchase.
I hope this helps!
Gillian, itison Customer Support, 10:08, 28/05/20
I have just ordered three boxes of 6 bottles of wine and notice have not been asked for a delivery address. Why . please advise on procedure from here.
Mary, 12:25, 12/06/20
Hi Mary,
Thanks for getting in touch!
I'm happy to let you know you can complete your order with Great Western Wine by clicking the "Book online now" link in the How To Book section of your vouchers.
I hope this helps!
Wallis, itison Customer Support, 13:59, 12/06/20
I thought when I bought the deal it was feee delivery , I have purchased and now find out its £9.99 for delivery on their website.
How can u state delivered for £5 a bottle
anne, 13:22, 15/06/20
Hi Anne,
Thanks for getting in touch.
I can confirm the price stated in the title is From Under £5, as it doesn't apply to all vouchers.
We, however, appreciate feedback and have passed it on to our team.
I can confirm P&P for this deal costs £9.99. This will be added when you redeem your voucher online after purchase.
I hope this helps.
Jen, itison Customer Support, 14:53, 15/06/20
Will you notify me when delivery will take place ?
Diane, 16:06, 19/06/20
Hi Diane,
Thanks for getting in touch.
I can confirm once you've made your order, it should take no more than 10 working days to reach you.
I hope this helps.
Jen, itison Customer Support, 16:32, 19/06/20
Hi, is your Chardonay a relatively dry white? If not do you have a more dry aalternative. Thanks and sorry for being a nuisance
David, 10:09, 24/06/20
Hi David,
Thanks for getting in touch!
To discuss more about the wines available with this offer you're welcome to get in touch with Great Western Wines directly as they'll be able to advise.
I hope this helps!
Jen, itison Customer Support, 11:32, 24/06/20
if i order 2 cases do i pay £20 delivery
kenny, 10:57, 29/06/20
Hi Kenny,
Thanks for getting in touch!
I can confirm P&P for this deal costs £9.99 per item.
I hope this helps!
Wallis, itison Customer Support, 11:48, 29/06/20
Hi, I've got my voucher but there's no "how to book" on it. How do I get the wine please?
Thanks
00:01, 06/07/20
Ignore me - I found out how to do it! Sorry!
00:06, 06/07/20
Hi there,
Thanks for getting in touch, although I'm glad you managed to find what you were looking for.
If there's anything else we can lend a hand with, just let us know!
Gillian, itison Customer Support, 11:36, 06/07/20
Is delivery included in the price?
08:25, 15/07/20
Hi there,
Thanks for getting in touch!
I can confirm Postage & Packaging for this deal costs £9.99 per item.
I hope this helps!
Jen, itison Customer Support, 09:47, 15/07/20
After this purchase, would this mean I have to commit to buying every 3 months like in other wine clubs.
alan, 08:45, 29/07/20
Hi Alan,
Thanks for getting in touch!
I’m happy to let you know this voucher is for a one time purchase and does not start a subscription when you use it.
I hope this helps!
Wallis, itison Customer Support, 09:16, 29/07/20