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Good Morning, are there date restrictions on this deal ?
E, 07:17, 24/11/22
Hi there,
Thanks for getting in touch!
This voucher excludes Saturdays, 24 Dec 2022 - 8 Jan & 10 - 16 Feb 2023.
I hope this helps!
Fiona, itison Customer Support, 09:41, 24/11/22
Is there an option to increase this to 2 or 3 nights?
Thank you
09:28, 24/11/22
Hi there,
Thanks for getting in touch!
I'm happy to confirm multiple vouchers can be used on consecutive nights for this particular deal.
I hope this helps!
Lucy, itison Customer Support, 11:48, 24/11/22
Is there an offer for a 2 night stay out the possibility to extend
Many thanks
Margaret, 10:18, 24/11/22
Hi Margaret,
Thanks for getting in touch!
I'm afraid there isn't a 2 night stay option for this deal but I'm happy to confirm multiple vouchers can be purchased and used on consecutive nights.
I hope this helps!
Lucy, itison Customer Support, 11:55, 24/11/22
Hi can I book for two night . Does quantity mean how many nights
12:38, 24/11/22
Hi there,
Thanks for getting in touch.
I'm afraid there is not an option for a 2 night stay with this particular deal. However, I'm happy to let you know multiple vouchers can be purchased and used on consecutive nights.
I hope this helps!
Lucy, itison Customer Support, 15:07, 24/11/22
Is there an option to add a 3rd adult or do you do this when booking? Thanks
Ainsleigh, 13:41, 24/11/22
Hi Ainsleigh,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Auchrannie Resort directly on 01770 302 234 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Lucy, itison Customer Support, 15:09, 24/11/22
Is there an option for 2 nights?
Sharon, 12:01, 25/11/22
Hi Sharon,
Thanks for getting in touch.
I'm afraid there is not an option for a 2 night stay with this particular deal. However, I'm happy to let you know multiple vouchers can be purchased and used on consecutive nights; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 13:06, 25/11/22
Hi can I have my purchase as a gift voucher sent out to me.
16:27, 25/11/22
Hi there,
Thanks for getting in touch.
I'm afraid our gift vouchers aren't available to buy for delivery. We do have a specific gifting service available, which you can view by heading to - https://www.itison.com/plus
I hope this answers your question.
Fiona, itison Customer Support, 17:50, 25/11/22
I forgot to put in the code for the discount
OUTTAHERE can I still claim it on my voucher purchase?
16:33, 25/11/22
Hi there,
Thanks for getting in touch.
I'm afraid you can't add a promo code on once you've already purchased.
This code is only valid to use today, so you're welcome to buy another voucher and use the code, and email support@itison.com within 14 days and we'll be happy to issue a full refund for your full price voucher.
I hope this helps!
Fiona, itison Customer Support, 17:52, 25/11/22
What is the charge for adding in breakfast for two with auchrannie deal
Elaine, 17:27, 25/11/22
Hi Elaine,
Thanks for getting in touch!
I'm happy to let you know the overnight for two in a standard room with breakfast is £109.
I hope this helps!
Fiona, itison Customer Support, 17:59, 25/11/22
Can this be used to stay over a Friday night until Saturday?
12:30, 26/11/22
Hi there,
Thanks for getting in touch!
I can confirm this deal can be used for Friday night stays; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 16:29, 26/11/22
Is this deal available for rooms in the main hotel building?
17:28, 27/11/22
Hi there,
Thanks for getting in touch.
I can confirm this deal is for a choice of standard, superior or executive rooms in the house hotel and the spa resort and rooms are subject to availability.
I hope this helps!
Hannah, itison Customer Support, 18:16, 27/11/22
Hi there
Are there cots available at the hotel on request?
09:27, 30/11/22
Hi there,
Thanks for getting in touch.
I would recommend advising the hotel prior to your stay to make sure they have a cot available.
I hope this helps!
Lucy, itison Customer Support, 11:40, 30/11/22
Hi there, on the website their are spa rooms and hotel rooms which are very different, which rooms does this deal apply to please? Many Thanks Gina
21:08, 21/12/22
Hi Gina,
Thanks for getting in touch!
I'm happy to confirm this particular deal includes rooms in house hotel.
I hope this helps!
Lucy, itison Customer Support, 09:40, 22/12/22