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Hi just a couple of questions we would be bringing two dogs one his the wife’s the other is a pet as they are not allowed in the bar could we have drinks in the lounge.
Also we have all electric car would it be possible to charge it at the hotel.
Yours Kevin hodges
20:03, 27/11/18
Hi Kevin,
Thanks for getting in touch!
I can confirm a max of 2 dogs are permitted in selected pet-friendly rooms at a supplementary charge of £10 per pet per night; payable directly to hotel. Dogs are permitted in the lounge so you'd be welcome to enjoy some drinks there.
Otterburn Castle Country Hotel have confirmed they have a car charger, so you can charge your car during your stay.
I hope this helps!
Courtney, itison Customer Support, 09:21, 28/11/18
Hi. Do you have Wed 5th and Thurs 6th available for this deal?
Lyndsay, 14:16, 30/11/18
Hi Lyndsay,
Thanks for getting in touch!
I'm happy to let you know this date isn't excluded from our deal but all bookings are subject to availability.
If you'd like to check specific availability before buying a voucher, you're welcome to give Otterburn Castle Country Hotel a wee call on 01830 520 620 and they'll be happy to advise further.
I hope this helps!
Ruth, itison Customer Support, 14:18, 30/11/18
Can we have a 2 night stay on Friday/Saturday on this deal. We would book the hotel restaurant Friday and Saturday if that’s possible? Looking at 2nd or 3rd weekend in January 2019 ? (14/15th)
Regards
Jon Ince
19:36, 11/12/18
Hi Jon,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid to use 7 days a week; subject to availability. If you'd like to check availability on your preferred dates you're welcome to contact Otterburn Castle Country Hotel directly, on 01830 520 620, and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 09:15, 12/12/18
Is the hotel dog friendly, we have a very well behaved ShiTzu ?
Adam, 17:11, 10/02/19
Hi Adam,
Thanks for getting in touch!
I'm happy to confirm a max of 2 dogs are permitted in selected pet friendly rooms at a supplementary charge of £10 per pet per night; payable directly to the hotel. Dogs are permitted in the lounge but are not permitted in the bar or restaurant area.
I hope this helps!
Courtney, itison Customer Support, 09:15, 11/02/19
do you have availability in April? 11th?
Theresa, 17:07, 25/03/19
Hi Theresa,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Otterburn Castle directly on 01830 520 620 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 17:13, 25/03/19
Do the rooms have walk in shower as husband has a disability
11:03, 02/04/19
Hi there,
Thanks for getting in touch!
To check their availability for disabled access rooms before buying a voucher, please contact Otterburn Castle Country Hotel directly on 01830 520 620 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 11:32, 02/04/19