Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi I purchased this deal as a gift. I have tried to book on for a Friday and the manager has emailed me to say they dont offer afternoon tea on Friday or Saturdays. The voucher clearly states that Saturdsys are excluded but it does say that it's available Sunday to Friday 12noon until 5pm. Please can this be looked into as Fridays are the only day I can redeem the voucher but I am unable to use it.
19:40, 06/01/20
Hi there,
Thanks for getting in touch!
Portofino have confirmed the voucher is valid to use on Fridays between 12noon and 5pm, but would like to pass on their apologies for any wrong information given at the time.
I hope this helps!
Wallis, itison Customer Support, 13:10, 09/01/20