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What size is a3 and a2?
17:57, 27/10/17
Hi there,
Thanks for getting in touch!
I'm so sorry for the delay in answering your question, but I'm happy to let you know A3 is 18" x 12" and A2 is 24" x 16".
I hope this helps!
Ruth, itison Customer Support, 09:23, 02/11/17
Hi, so as per the deal, the larger print (A2) is actually cheaper than the small one (A3)?
14:15, 06/11/17
Hi there,
Thanks for getting back in touch!
I'm happy to confirm our offer is £8 for an A2 canvas print or £9 for an A3 framed print, so the smaller one is more expensive.
I hope this answers your query!
Ruth, itison Customer Support, 14:53, 06/11/17
hello,can i have 2 photos put on the same canvass?
and the canvass would be a suprise xmas gift for my mother,
but the photos are currently on here wall at her house.
how would i get the photos to you without her noticing.thanks
stainless, 19:50, 01/11/17
Hi there,
Thanks for getting in touch!
Our offer is for 1photo on a print or canvas only, so you couldn't have both of your photos on one canvas.
For this offer you'll need to upload digital copies of the photos you'd like to the Your Perfect Canvas website.
I hope this helps!
Ruth, itison Customer Support, 09:14, 02/11/17
I am looking to but more than one canvas, will there be a 6.95 postage cost per canvas or will there be reduced postage for more than 1 item? Thanks
11:57, 02/11/17
Hi there,
Thanks for getting in touch!
Postage for this offer is per item, so if you would be £6.95 per A2 canvas or £7.95 per A3 print for delivery.
I hope this helps!
Ruth, itison Customer Support, 12:07, 02/11/17
Hi there if I get three people to buy this will I gat free postage as well as a free print?? Thank you
10:05, 20/11/17
Hi there,
Thanks for getting in touch!
I'm happy to let you know if three of your friends buy a voucher through your link, you'll get your voucher for free. This wouldn't apply to the postage I'm afraid, and this would still be payable directly to Your Perfect Canvas.
I hope this answers your query!
Ruth, itison Customer Support, 10:26, 20/11/17
What happens once I buy the A2 canvas. Who do I get in touch with and where/when to I send the digital photo.
Marnie, 23:54, 24/11/17
Hi Marnie,
Thanks for your question.
The link to place your order online is provided on your voucher after purchase. Your photo is uploaded to the Your Perfect Canvas website and you'll be able to view this prior to completing your order.
I hope this helps!
Jenny, itison Customer Support, 11:15, 26/11/17
Can I get a canvas done with a photo from the internet thanks
Sadie, 11:01, 12/12/17
Hi Sadie,
Thanks for getting in touch!
I'm happy to let you know that as long as your image is at least 1 megabyte and there are no copyright issues, you're welcome to use any image you like.
I hope this helps!
Ruth, itison Customer Support, 11:24, 12/12/17
Hello we have paid for a print but won’t accept any of our photos all it say something about resalution
Carol, 17:31, 18/12/17
Hi Carol,
Thanks for getting in touch!
I'm sorry you're having trouble completing your order with Your Perfect Canvas. If you'd like to drop us a line on support@itison.com we'll be happy to look into this for you.
I hope this helps in the meantime.
Ruth, itison Customer Support, 07:40, 19/12/17
Hello, I bought this and ordered on the 6th this month. I am still waiting on delivery! I cannot get any communication with the company and can't believe they still have the offer on itison
daniel, 07:49, 20/12/17
Hi Daniel,
Thanks for getting in touch, although I'm sorry you've not received your order.
If you'd like to drop us a line on support@itison.com we'll be happy to look into this for you.
I hope this helps in the meantime.
Ruth, itison Customer Support, 09:27, 20/12/17