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When it says that " Advance ticket collection required", Does that mean that the tickets can be collected days beforehand? OR, Can the tickets only be collected on the night of the performance that a person has chosen?
12:29, 02/06/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know tickets can be collected from the box office 1 hour prior to the performance starting.
I hope this helps!
Wallis, itison Customer Support, 09:51, 03/06/19
Hello, it states suitable for children over 5. Can children under 5 attend with an adult? If so do they go free or do that pay?
Thank you.
09:30, 30/07/19
Hi there,
Thanks for getting in touch!
I can confirm this event is suitable for ages 5+ only, under 5s won't be permitted.
I hope this answers your question.
Courtney, itison Customer Support, 09:40, 30/07/19
Hi
Are under 5’s permitted? And if so do they need a ticket?
22:54, 03/06/19
Hi there,
Thanks for getting in touch.
I can confirm this deal is suitable for ages 5+, and I'm afraid any person under this age will not be permitted.
I hope this answers your question though.
Rachael, itison Customer Support, 09:13, 04/06/19
What time does the performance commence.
Thanks
Elanna, 20:34, 15/06/19
Hi Elanna,
Thanks for getting in touch!
There are a few different times available for each date, and you can view these at the checkout by selecting the Buy Now button.
I hope this helps!
Courtney, itison Customer Support, 09:49, 16/06/19
Can I collect the tickets 3 days in advance, or only on the night? 1 hour prior to show... Is that AT LEAST 1 hour before, or FROM 1 hour before? It's really not clear.
20:54, 29/07/19
Hi there,
Thanks for getting in touch!
I can confirm tickets can be collected from the box office 1 hour prior to the performance starting.
I hope this helps!
Rachael, itison Customer Support, 09:27, 30/07/19
Are the tickets for Cirque Berserk collected from the EICC box office or the Edinburgh festival box office.
MCNAIR, 09:01, 30/07/19
Hi there,
Thanks for getting in touch!
I'm happy to confirm you'll be able to collect your tickets from the EICC box office 1 hour prior to the performance starting.
I hope this helps!
Gillian, itison Customer Support, 10:16, 30/07/19