Reviews
Reviewed on
The actual spa treatments were great . But what was so disappointing and ruined the day was the lack of lunch options . On offer was 4 types of sandwiches and a haggis / black pudding slice . No veggie option, no option for anyone with wheat intolerance. We got offered carrot cake or ice cream and sorbet. All 3 off us wanted cake , to be informed they only had 2 peaces left , and this was only at 3pm . No offers of hot or cold drinks , only thing included was tap water . Left the hotel starving . With this standard of service I wouldn't recommend it .
Reviewed on
Lovely helpful staff. Best facial I have had. Nice lunch. Overall we had a lovely relaxing day.
Reviewed on
The spa part was excellent however the lunch was not the two course lunch purchased and which we had experienced in previous spa visits. The menu had changed to sandwiches and ice cream rather than the choice of a started and main course or a main course and sweet
Reviewed on
Liz on reception was very pleasant and helpful. Breakfast was lovely and again staff very efficient and friendly.
Reviewed on
Had a fabulous spa day.
Lunch was disappointing! Options were awful. Main course was like a starter. Tiny portion with a few bits of salad! The option of haggis sausage roll was 2 small slices of sausage roll and salad leaves. Chicken lollipops were tasty but needed chips or potatoes instead of raw carrot and red cabbage shavings! Ended with chocolate cake which was lovely. Previously you had options like fish & chips or burger and chips.
Treatments were excellent - thank you ladies.
Would recommend but not with lunch!
Reviewed on
Spa staff very friendly. Treatments wonderful. Would definitely go back.
Lunch in restaurant was not good at all. Staff very poorly trained. More interested in chatting to each other or on their mobile phones than serving customers.
Would recommend going to spa but not to the restaurant.
Reviewed on
Lovely stay with my grandchildren. Great pool and breakfast was great.
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Lovely afternoon tea.
Reviewed on
Spa treatments were excellent but experience was let down by poor relaxation room with not enough seats for clients. It was too small and lacked a well-being atmosphere. Lunch was disappointing too - more like a snack!
Reviewed on
Unfortunately our stay wasn't amazing. The rooms are outdated and in need of some TLC, tv remote didn't work, moldy shower, no information about hotel amentities/facilities was provided on check in or in the room, had to keep going to reception to ask as phone in room didn't work.
Restuarant service was slow, stood for 10 mins waiting for someone to seat us, food we ordered was bland and not worth the money. Restuarant decor was cold and dated, walls could really do with some art.
Pool was overcrowded, couldn't get into the jacuzzi due to so many people waiting to have a turn, pool filled with loud children so not very relaxing.
Overall just a disappointing experience.