Reviews
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Firstly our treatments were for the incorrect times so one had to be cancelled then when my daughter was awaiting her time 4pm for her hydro bath she waited in the room 20mins before she was taken along to the hydro bath.
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Treatment and girls were great. On arrival no one on reception more people arrived, still no one on reception waited a good 10 min before random young boy arrived and said he would get manager. Taken to relaxation room after treatment.. to relax .. got 5 minutes!! and young boy came in said he'd take us to our lockers friend wasn't even offered a robe and slippers I got robe but no slippers so walked in bare feet ... changing room towel bin was full and overflowing .. shampoo and conditioner... you need 1/2 bottle to get a lather... not good
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Hydro bath was out of order therefore they changed our treatment to a back, neck, shoulder massage which only lasted 15mins. The steam room, jacuzzi & power jets were also all out of order & maintainence were constantly in & out of the relaxation room & poolside area which wasn’t allowing anyone to relax
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I very much enjoyed our spa day because of the high standard of attention and care. Great birthday treat and also been before, so knew what to expect. Thanks again.
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As soon as you arrive the mood is relaxing, staff could not be more attentive than they were, yes more than 5 star treatment.
The treatment was excellent, and the extra sorbet just made it all the better after a relaxing hour on the table.
The spa team were excellent, this should be a place on everyone's bucket list, please add it if not, it is a special place to go to.
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The staff were lovely, I rated it average as my Hydrotherapy bath was not quite as expected. The jets were fabulously strong (perfect) but at times blew out cold water for a second which wasn’t very nice and the bath water cooled down quickly. I Felt a bit chilly. A member of staff tried different settings but to no avail. The rest of my spa day was excellent with use of the pool, sauna, and jacuzzis. The pool area is lovely and the sea view is gorgeous looking out onto Alisa Craig.
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Had such a lovely relaxing time here. The staff are so friendly and helpful. My Mum has mobility issues and they were so accommodating. The hydrotherapy bath was bliss. The pool and jacuzzi were also enjoyable and had the best sea view, was lovely sitting in the jacuzzi watching the sun go down. Lots of special touches that just enhanced the experience.
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Promised 5 star but several things weren't working
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