Reviews
Reviewed on
Staff on reception very friendly & welcoming. Restaurant staff very professional. Dinner was excellent, as was breakfast with lots of choices.
Rooms very dated, a bit dingy, smell of dampness & far too hot(February stay). This is a real let down compared to rest of hotel.
Would stay here again if rooms were refurbished.
Reviewed on
Beware you have to pay a £5 parking fee.
Our room was a privilege room (we upgraded) not worth the £25 charge. Coffee machine in the room did not work, bad dent in the bath, dining room was so cold I ate with coat on. No steak left on the menu (7.30 dinner reservation). Breakfast would have been good had it been hot (room temperature) was asked if all was ok when we checked out, couldn’t be bothered stating all of the above, probably should have.
Reviewed on
Hotel is comfy , staff are super friendly, the food was fab , a great deal !!
Reviewed on
For a day (or two) outing to Ayr it's a great option. Dinner was lovely. Breakfast had changed where self service of the hot foods has been taken away and is now served by the staff, which was unexpected. Seemed to be a bit of a smaller selection too. The hotel itself is a little bit tired but for a short stay the food makes up for this. Personally I find the beds are too hard and not that comfortable.
Love the itison voucher and you get a lot for your money.
Reviewed on
The hotel was looking lots better
Staff really helpful nothing too much for them will definitely be back soon
The food has improved lots and good quality
See you soon
Reviewed on
We loved the location of the hotel being near town centre and the sea front. The public areas were great, the staff were great and attentive. We felt the rooms need a bit of attention but it didn’t spoil our stay
Reviewed on
Got this thru itison good value for money hotel was spotless and staff very nice receptionist (Lucy I think her name was) was superb very helpful. Breakfast was self service we were told but when you came to hot food they served you ( young school kids) teaspoon of haggis one bit of this 1 piece of that shocking my fried eggs came 16 mins after I finished my hot breakfast sorry only let down