Reviews
Reviewed on
Reviewed on
It was initially difficult to book online then I phoned up and was given the wrong information and booking. However when me and my daughter arrived the staff could not have been nicer. Everyone we had contact with was warm and friendly and the service was first rate.
The ladies that carried out our treatments were absolutely fantastic and the treatments were sensational. Can’t wait to visit again. First class!
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Everyone was so welcoming from start to finish.and the beauty treatments were lovely and relaxing .
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We arrived an hour before our massage so perhaps should have come earlier to appreciate all the amenities. We were greeted and given all information including locker keys and towels. Pool was heated , nice jacuzzi steam room and sauna. Sat in relax room prior to massage. Massage was wonderful and just what we needed. We booked lunch separately and it was very nice.
Reviewed on
We arrived to use the pool, sauna, steam room and jacuzzi prior to treatments and were not informed that there had been a problem with the boiler and that the showers were not warm - we found this out the hard way! When having my massage the therapist asked if I’d managed a warm shower and explained that there had been a problem affecting the whole hotel - the only warm water was in the pool. We should have been informed as soon as we checked in for the experience. Having said that, the massages were fabulous - Fiona was incredible
Reviewed on
I knew what to expect from the leisure such as the swimming pool and the spa, sauna and steam room at side of pool having been a former member but spa no idea but was so relaxing it was amazing.