Reviews
Reviewed on
Lovely helpful staff. Best facial I have had. Nice lunch. Overall we had a lovely relaxing day.
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The spa part was excellent however the lunch was not the two course lunch purchased and which we had experienced in previous spa visits. The menu had changed to sandwiches and ice cream rather than the choice of a started and main course or a main course and sweet
Reviewed on
Had a fabulous spa day.
Lunch was disappointing! Options were awful. Main course was like a starter. Tiny portion with a few bits of salad! The option of haggis sausage roll was 2 small slices of sausage roll and salad leaves. Chicken lollipops were tasty but needed chips or potatoes instead of raw carrot and red cabbage shavings! Ended with chocolate cake which was lovely. Previously you had options like fish & chips or burger and chips.
Treatments were excellent - thank you ladies.
Would recommend but not with lunch!
Reviewed on
Spa staff very friendly. Treatments wonderful. Would definitely go back.
Lunch in restaurant was not good at all. Staff very poorly trained. More interested in chatting to each other or on their mobile phones than serving customers.
Would recommend going to spa but not to the restaurant.
Reviewed on
Spa treatments were excellent but experience was let down by poor relaxation room with not enough seats for clients. It was too small and lacked a well-being atmosphere. Lunch was disappointing too - more like a snack!
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Spa treatments were very good and of a high standard. Spa facilities were looking a bit tired and over crowded and therefore not very welcoming. Lunch was on the small side but very tasty however the bar and restaurant seemed to be understaffed and therefore service was slow.
Reviewed on
Excellent location, good facilities and great service from really helpful and friendly staff.
There was one minor irritation - the dining room was understaffed so it took over half an hour for lunch to be served despite the best efforts of the person on duty that day.
I'll definitely be back!
Reviewed on
The treatments were amazing and also enjoyed the steam room sauna and jacuzzi. The 2 course lunch was delicious. The experience was well worth the money
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Arrived at the hotel and greeted at main reception by a polite young lady who redirected us to the lesiure facility reception, where we were greeted by another lovely receptionist who took the time to explain where everything was and how everything works.
The facilities were great, we used the sauna, the steam room, the jacuzzi and the pool. The walls around the pool had mould on them and the skirting boards are falling apart in some areas. But other than cosmetics, everything worked as it should!
We then went up to relaxation room, which had some chairs, refreshments, spa music and a scent humidifier device. It felt very relaxing. The beauty therapists came to get us and we were taken down for our treatments.
Both went for a facial and BNS massage.
My therapist was called Vicky, and she was fabulous. Explained everything pre and post treatments. Very thorough. Polite. Didn't want my treatments to end! Highly recommend her!
Reviewed on
Use of leisure facilities is actually unlimited- if you want. Pool area in real need of paint refresh- black mould in corner. Changing rooms OK. Hair driers provided.
2-course lunch was really nice. Good choice. We wore our robes rather than changing. Other guests who weren't in spa were dressed. We were fine with that, but others may feel uncomfortable.
Relaxation room between lunch and treatment was comfortable with selection tea, coffee, iced water. Again in need up decor refresh- skirting board in corner missing.
Neck, back and shoulder massage, and facial were excellent!
Staff were professional, provided expected great service.
My friend and I had a really good day.
Neck, back and shoulder massage, and facial were excellent.