Reviews
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Hotel was even better than expected.
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It was excellent. Food brilliant. Friendly staff and great leisure facilities.
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We were at Thainstone House last year - good.
This year the dining experience was not good enough. The choice on the menu was very poor for vegetarians. The service was very disappointing.
On our second morning, the breakfast experience was shambolic, we waited and waited for our order to be taken and finally gave up. People were queuing up for a table - the staff clearing tables were poorly organised.
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great location with really friendly staff. Room was faultless and a good size. Breakfast was impressive.
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Nice rooms with good en suite and excellent snacks. Delicious meal at the Green Lady restaurant. Lots of machines in the gym, decent sized pool with cosy sauna & steam room. Very friendly and helpful staff.
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Better than expected, absolutely gorgeous house tastefully decorated and beautiful grounds too Staff lovely and very friendly.
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Very short staffed- very young staff who didn’t really know who was supposed to be going what! Went to get a drink before dinner to find no-one on the bar and I had to ask twice at reception to get someone to serve us - we gave up after 20 mins and went straight in to dinning room- not a lot of choice for us personally as either fish starters or raw beef carpaccio and only 2 choices for main with tge chips bring very thick and hard-only nice thing was dessert
I understand we came down for breakfast at a busy time but no tables had been cleared as they didn’t seem to have set jobs - the staff were very young with little experience and our waiter wiped the table with a used napkin!!!! The bedroom we got was very dated with two stains on the beige carpet and the bathroom walls and tiles being covered in black mould- even the bathroom walls had a dent with a black mark on it - unless in changes dramatically I would not go back to this hotel and it is definitely NOT 4*
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Lovely welcome from friendly professional staff. Room a bit dated but clean and comfortable. Food more than acceptable with some delicious dinner options. So refreshing to have cooked breakfast served to your table and not buffet style. Spa and pool facilities but require some upgrading. Price we paid very competitive.
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Good experience, enjoyed our stay.
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A lovely warm welcome at this traditional Scottish hotel from Gwen at reception and the rest of the staff made us feel quite at home. The food was delicious and having breakfast looking out at the sunrise was spectacular!