Reviews
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I took my mother for an afternoon tea which was great but it was the friendly and attentive service from Karen which made it all the more special. What a lovely person and an absolute credit to your company. A wonderful and warm genuine person.
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Waited 30 minutes for tea to arrive. Sandwiches very basic, plastic cheese with tomato. Best part were the mini chocolate éclairs. Many places do this much better.
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Staff attentive and welcoming.Food and ambiance great
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Was really looking forward to this but disappointed that the Terrace was not used for this event as described. This was the main reason for booking it. There were plenty of staff on duty and they were all very friendly. The tea which was served to us was lukewarm. Instant coffee was also served. The best part was the Prosecco, the scones with plenty of jam and clotted cream. I’m afraid I won’t be back.
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Great experience. Nice and clean. Plenty to eat. 😋 Better than expected. Would definitely recommend.
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The afternoon tea was as good as expected. Nice staff, lovely food and a lovely setting.
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Lovely surroundings, attentive staff, food was fresh and tasty.
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Would go to hotel to try it but not for high tea again found it very basic and was in no vine but was assured it would be on terrace when I phoned to confirm booking so was disappointed
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The afternoon tea was good value for money. A tasty selection of sweet and savoury .
The mini desserts were especially enjoyable.
We had a booth , which was nice and spacious.
The staff were very attentive.
Maybe an option for a teapot and coffee pot would be a better idea instead of asking for re- fills
Reviewed on
No, it wasn’t what we expected. The deal that I bought was for The Terrace in the Grosvenor but instead, we were in Bovine meats. This was meant to be a treat for my mum and I thought it would be nice in a lovely hotel with a lovely view but sadly, this did not turn out to be the case. Also, the service was really poor. We booked for 1pm and by 1.50pm we still had not been served afternoon tea yet other people who arrived after us were getting served. I had to go and ask the waiter if we could be served. Not really an acceptable standard.