Reviews
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We had a very warm welcome and great room. All staff were delightful, courteous and helpful. The Snug was very comfortable and we enjoyed the outdoor space with lovely views. The experience outlived our expectations.
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We had a beautiful experience having Afternoon Tea at The Glasshouse recently. The location was incredibly comfortable, the service was outstanding and the food delicious. One to repeat in the future, hopefully. I would like to highlight Jonathan, the lovely worker who showed us our way and gave us a lot of insights and information.
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Lovely welcome on arrival with prosecco. Staff were very attentive and helpful. The room was very tired looking but the bathroom was lovely and modern. Room was cold as the heating system wasn't working. A large fan heater was sitting in the corner for that purpose but unfortunately was very noisy. Free drinks in the lounge was a nice gesture. Breakfast was good but way over priced if not included in a deal.
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The staff were very nice and helpful. The bedroom layout was a bad use of space. The light controls were at one side of the bed so all light went out at the same time so I could not read. The bathroom layout was not a good use of space.
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From start to finished we had the best experience staying. The staff were exceptional and place is immaculate.
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Lovely experience would definitely recommend
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This was our second visit to The Glasshouse for afternoon tea. It is such a warm and inviting space. The staff are friendly and helpful. The atmosphere is relaxed and the afternoon tea is superb!
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Very luxurious and comfortable surrounding for Afternoon Tea. The service was excellent and the food good. Enjoyed relaxing on the circular couches after our food.
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Amazing quality of customer care overall. Lovely breakfast and welcome drink and bar voucher a real bonus. Family and hotel staff did us proud!