Reviews
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No towels or robes left in lockers so had to ask for some after getting ready. Half of the hydrotherapy pool wasn’t working. Upstairs pool freezing! Attendant late for treatment and then equipment faulty so sat in cold room for ages. Looking to get refund for experience!
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Absolutely wonderful afternoon tea for my birthday. Staff are so attentive. Can’t wait to go back.
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Everything was really lovely. The food exceptional,great service, the staff are very pleasant and attentive. A lovely welcoming atmosphere. We are looking forward to our next visit.
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Such a lovely chilled morning, plenty variety of leisure facilities. Would definitely highly recommend. Worth the 2 hour drive to get there ❤️
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Staff were great. Rooms of a very high standard and food exceptional.
The little touches added for Easter in the room and an extra treat for my 50th birthday with complimentary cocktail was a lovely unexpected bonus.
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Went wrong.
Our spa sessions were not booked, and by the time we were advised of this they couldn’t be booked anymore as spa was full. A gift voucher + bottle of champagne purchased for us as a gift went missing and we had to spend hours to locate them with reception.
Staff are lovely but completely disorganised. No effort has been made to remedy the frustration. Waiting on a response from the team - apparently should be within 24hrs which has of course also passed.
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Lovely location, reception, changing facilities/showers & products.
The spa had lots of different experiences and the rasul mud was enjoyable but it was a bit confusing on the appointment times - but still enjoyed.
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Great golf course
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Overall service
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