Reviews
Beautiful hotel but service could be better
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We were not offered a welcome drink and not told to call reception to as for our champagne and canopes
Everything was carried out professionally
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It was very much what we expected
Excellent value for money - beautiful hotel - great staff and great food - overall a great experience
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Much more than what we expected.
Fabulous
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This was part of ongoing 70th birthday celebration. From the moment we checked in to leaving, everything was wonderful.
Staff were superb, food great, and room upgrade very nice.
Hope offer available next year.
Disappointing
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Room was stunning , food was appalling . Quality and Quantity
Fantastic. Super attentive staff and amazing location. Loved it!
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Amazing experience
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A relaxing overnight stay in a great location, with mixed feelings on the 5* experience
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Really enjoyed the stay for a 1st visit, although it wasn't quite the 5 star experience we thought it would be, This may be in part due to the current refurbishment and meals being served in the Conservatory. Evening meal was excellent but the overall experience was let down by the breakfast, which we definitely would not rate as 5 star! Again maybe it's because it's being served in the Conservatory. An average continental offering & the hot buffet items were very underwhelming, maybe just left too long in the dishes, so looked dried out. Not great quality ingredients and presentation and ingredients with ordered pancakes wasn't a patch on other hotels such as Cameron House & Trump Turnberry.
The room was very spacious, with a lovely seating area. However, the bathroom was very small in comparison to the room size and we're not fans of showers over the bath with shower curtains! Lovely deep bath tub if you're bathing but if you're showering, then a steep step over. Navigating the rain full shower head and correct temperature was tricky!
Staff excellent though and a wonderful location.
Understated luxury.
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Lovely room, excellent food, polite, friendly, efficient staff.
Very good, staff excellent
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