Reviews
Fantastic luxury stay :)
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We had an itison deal and it was a birthday surprise for my husband! We both loved it - the spa is the highlight ( unless you golf as that looked great) - it was very calm, spacious and the pool/ hot tub outside a joy. We had a good 3 hours or so and even got up early on check out day to get another hour outside before breakfast. I would like to commend all staff everywhere in the building who were helpful and friendly at all times, even down to contacting us before the stay to remind us to book an evening meal ( in the deal with £45 a head allocated, if I am picky, for a 5 star hotel the food wasn’t the best and esp at the five star prices though we thought the portions were adequate compared to some reviewers). I chatted to someone who stays regularly and they just eat on the bar. The social spaces were lovely, the bedroom spacious with lush toiletries and the grounds gorgeous and although a two hour drive away, we would definitely go again. I would probably get my full 4 hours in the spa and eat at the bar or pop to Kelso maybe. Thanks Team Roxburghe and also a huge thank you for the surprise birthday cake sent to the room for my husband. We really appreciated this kind gesture :)
Great venue, lovely spa but expensive
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The hotel was lovely, rooms great, spa was very busy so no seats to use but was lovely. Food was good but really expensive and staff put a 12.5% tip on bill directly (which they did not provide a good enough service for me to give a 12.5% tip IMO)
Service and food quality not what you’d expect of a 5 star hotel
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Lovely relaxing break
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Spa& pool wonderful
Unbelievable Experince
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Could not recommend enough - whatever your expectations are from seeing on social media - take them and times by 10 that’s how good it is.
Beautiful Hotel and grounds
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Beautiful setting, staff very friendly. Good time allowance of spa use and delicious food! Small issue with bill at end of stay but easily resolved and staff member very helpful.
Luxury break in beautiful hotel
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Great countryside setting and very comfortable room. Enjoyed our food and the spa was wonderful.
Beautiful Spa Hotel
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Had a lovely stay at the Schloss Roxburghe. Room, spa, restaurant all lovely. Only gripe was the wait for drinks in the bar next to Charlie’s restaurant, 20-25 mins wait for a drink is ridiculous, considering there were only 3 tables of customers!
Lovely spa area, fabulous treatments and fantastic food in Charlies
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Very much enjoyed
Amazing service & food, spa too busy
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The staff were wonderful, the service was great and the food was amazing.
The rooms are lovely, the casting service was not working on our TV to we got moved rooms to rectify this.
The spa was too busy, we could not get 2 beds together, while I appreciate there was a deal ok which would make the spa busy, I was also aware from moving rooms that the hotel was not full. So if it was full presumably people would not have been able to get into the spa.
We also asked, at dinner, about the etiquette for breakfast. We asked if the restaurant allowed guests to attend in robes. We wanted to pop down for breakfast and head straight to the spa. A member of staff advised us, after checking with 3 managers that this is fine for breakfast though we may be seated at one particular end of the dining area. We said this was fine for us.
In the morning, we came down in our robes and were turned away as we had to get dressed for breakfast. This in itself is not an issue but frustrating as we had asked about this in advance.