Reviews
Gorgeous accommodation great price
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Amazing The place is so beautiful
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It was fantastic everything you need and more staff so friendly and helpful 😊 👏
Fantastic lodge, plenty activities for children, excellent customer service
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Third year staying in Woodland Lodge, has everything we need. So many activities for children which is great. Pony and horse riding were enjoyed. We were celebrating a birthday during our stay and the birthday person received 2 gifts which was so kind and great customer service.
Would be good in lodges to be able to log in to our Netflix account once young children are in bed.
Always enjoy our visit .
Fantastic place for all the family.
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All round great venue ,swimming pool fantastic lots to see and do.
Freezing
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Lovely location. Lodge a bit dated. Bathroom absolutely freezing. Double bed not placed very well in the sloped ceiling room. Poor bedside light. Had an issue with the log burner filling the room with smoke. Reported this when leaving and received no calls. Very pricey to bring a dog, at £50 per dog per stay. Won’t be returning.
Family fun
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Once again we had a fantastic 3 day break at crieff hydro with the family. Looking forward to our next visit next year , our 6th.
Cold in a cosy cabin
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Stated at cosy cabin there was a mix up when we arrived so cabin was cold - that was apologised for and ok - these things happen but heating turned off on our last night during the night so cabin was freezing ! Not very cosy ! When I mentioned to desk assistant on check out she wasn’t really fussed and just said do you want to speak to a manager about it … not the best.
The cabin was well equipped though for self catering cooking etc
Great family stay
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Thus hotel offers loads of activities for families . There is so much to do and also the hotel had amazing entertainment for the children including a mob magician / acrobats / a children’s mini zoo - quiz night and ceilidh dancing as well as outdoor adventure fun . However it was extremely busy while we were there with folks queuing for breakfast and evening meals and the hotel running out of items on the menu . Staffing shortages were apparent . At check out there was confusion with the bill .
Just like Butlins!
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So sad to see Crieff Hydro deteriorate in such a way.
Check in shambles to start, rude receptionist, kept waiting in freezing cold reception followed by endless queue to check in. Mix up with our dates.
Allocated room freezing cold with windows left wide open - and bathroom door hanging off.
We checked out after 30 minutes as it was just unacceptable. Won’t be back. I’ve already asked Itison for a refund - but no response.
Excellent value Treat
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Service food and drinks were fantastic
Room clean and well presented
Particularly impressed by the host for the winter garden/ Heritage bars in the evening of our stay