Reviews
Fantastic stay from check in to check out
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Met on arrival from lovely, friendly accommodating staff. Loved everything about this hotel, were given a garden room with access outdoors and a view of Calton Hill, Treated to surprise extras complimentary minibar and prosecco on arrival, great choice at breakfast would definitely stay again.
A real treat in every aspect.
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The staff at the Glasshouse were welcoming and friendly from the moment we checked in we were treated so well.
The hotel bar (snuggery) was cosy and super comfortable. Our room was even better than we expected.
We visited the roof top gardens unfortunately the weather kept us from sitting out and enjoying the amazing views.
What a find
Reviewed on
The Glasshouse is a lovely hotel set in a unique part of Edinburgh. You can get a tram from the airport and a few stops later and your right across the road from hotel. The building was an old church and looks small from outside but once you step inside, wow. It’s like stepping into a warm embrace, cosy warm well presented reception, greeted by friendly staff and the concierge. Handed a glass of Prosecco while booking in and all done efficiently and then myself and the concierge are off in the lift to room. We have a great chat about the facilities and where they are located in the building, breakfast room down gorgeous flight of stairs, roof garden and The Snug with Firepit. Arrive at room and it is lovely, crisp clean linen and towels, toiletries in bathroom, fridge with complimentary water and cans. A balcony which is an added bonus, yes there is offices but not near enough to spoil sitting out having a coffee or wee dram. Plenty of wardrope space and a writing desk plus a table and chair in room. All in all it is a well presented, friendly hotel and my only regger is i only stayed for one evening but I’ll be back.
Brilliant!
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We had a fantastic stay, the staff couldn’t have been nicer. They made my husband’s birthday really special. Would definitely stay there again.
lovely place and great staff
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Ross at reception was extremely helpful and we couldn't feel more welcome..
Friendly relaxing , enjoyable excellent service.
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Absolutely fabulous
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Fabulous hotel Beautifully appointed lovely bathroom Elemis toiletries really comfy beds great pillows
Excellent helpful staff Can’t wait to go back
Beautiful hotel to visit and very central
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Lovely entrance and we had a great size room only thing was the long walk to our room had to take lift to 3rd floor to go to the first ??
It needs upgraded to match the price
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The staff were lovely breakfast nice but I had booked this for my husbands 50 th you walk in and go wow and walk in the room and totally underwhelmed scraped furniture marks on wall hairs on bed and quilt and pillow covers o wouldn’t use in my house. Was really disappointed.
Beautiful hotel, room and food but disappointing overall.
Reviewed on
This was a special present for my brother and sister in law. I was excited to give it and they.were similarly excited to use the voucher.
As stated above they tell me that the hotel, room and food were of a high quality. The voucher stated £30 per person food allowance. That was a material consideration for me in choosing this voucher. At dinner they were told that this could only be redeemed against mains. The mains were priced either considerably above or below £30. They were disappointed and I am very unhappy at their experience being spoiled by the hotel altering the terms of the voucher after purchase which is, frankly, illegal. I would welcome feedback.