Reviews
Reviewed on
Excellent 5star
Reviewed on
Better than expected, for price . Larger tv in room
Great shower .
Reviewed on
For a 3 star hotel it exceeded our expectations Our room was very clean and comfortable. Breakfast was very good . The staff were all pleasant and helpful.
Reviewed on
Had a lovely 2 days at this hotel . Room clean and comfortable and had been updated , although the bathroom tub could be doing with a replacement . All staff very pleasant and attentive. Breakfast was usual buffet type, but no issues . Evening meal on the Sunday was limited , but was very good. We opted to dine in on the Monday and although there were more options , they were of the frozen/ microwave type .
Would return again, but would probably dine out. Great location for cliff walks. We were not charged for parking and were not asked for a deposit as stated in the conditions for booking.
Reviewed on
Our accommodation was excellent.
Reviewed on
Great location, some great staff sadly let down by the food and the rest of the staff.
On arrival the cistern in our allocated room was running constantly, the welcoming and apologetic receptionist quickly reallocated another slightly bigger room with a better view, so far so good.
Dinner was limited to three choices per course, our steak pie was more like a Pukka Pie than a typical Scottish steak pie and the raspberry tart served with no offer of cream or ice cream was drier than dry. Staff at dinner were helpful and chatty.
Breakfast was a disaster. Buffet options all ran out, no tea or coffee were offered and when we did ask one of the staff if we could have some he was quick to point out that he wasn't the drinks guy. I understand that hospitality staffing may be a difficulty in such a remote location but the lack of staff and food was disappointing.
The hotel has great potential given it's location but obviously needs more, better trained staff.
Reviewed on
The setting and staff were first class. We have staid at the Port Patrick a number of times. This experience was disappointing in respect to the hotel and food. The room 213 requires a deep clean from skirting to doors. We had an evening meal on our first night. The starter and main meal were overcooked it felt like it had been prepared at lunch time However Every member of the staff team were attentive, polite and professional but were clearly understaffed
Reviewed on
Reviewed on
On arrival discovered that you are required to pay for parking in the hotel car park (in excess of £6.00 a day). This is rural Dumfries and Galloway, not the centre of Edinburgh.
Very helpful staff on the desk. We booked a superior room with sea view at an extra cost. Hardly superior but perfectly adequate - not sure what other rooms may be like.
Hotel is trying to upgrade after long period of decline but there is still a lot to do. Room furniture tired and bed had seen better days. Also room not cleaned on second day due to staff shortages
Good breakfasts and dinners okay. On last of our three nights were told we could not eat at the hotel as we were not on a DBB tariff. Had to go to neighbouring hotel which was significantly more expensive. To be fair the desk staff, who were on the ball, did waive the superior room supplement but it still did put a dampener on our stay.
Overall worth a visit but don't expect too much.
Reviewed on
Hotel is very dated, spotlessly clean though. Windows badly needing replaced. We were in room 14 which was at the bottom of a very creaky staircase. Very short staffed but the staff that were there were very friendly but run off their feet