Reviews
Reviewed on
Staff, service, dining experience at both evening and breakfast all outstanding.
One point - the bar just before dinner had around 8 or 9 customers several of whom were ordering cocktails and the sole bartender could not cope with the demand resulting in us foregoing the pre dinner drink. Otherwise, could not be faulted.
Reviewed on
Fantastic hotel, lovely, helpful & friendly staff.
Superb location
Reviewed on
Great stay in fantastic room and great breakfast, highly recommend especially if you’re into castles as the hotel is a stones throw from the amazing Alnwick Castle!
Reviewed on
The hotel was in a perfect location for exploring Alnwick and was located next to the castle. Our standard room was very spacious and had a lovely bathroom with freestanding bath. The staff we encountered were all very friendly but unfortunately what let things down was the service pretty much across the board. No consistency and basic things were missed. This was a shame as with more training it has the potential to be a very good hotel.
Reviewed on
It was much more than I expected, everyone was so friendly, nothing too much bother.
Would definitely like to return.
Reviewed on
Room and location excellent. Staff we’re professional and very friendly.
Reviewed on
This hotel is definitely a jewel in the crown of the North East. Everything about this hotel was 1st class. I doubt you will find a better hotel for service, atmosphere and a fantastic breakfast. Nothing was a problem for the staff, everyone was so mannerly and polite, the way it should be. The facilities and quality of the room were superb. If you are in the area then book yourself in, you will not be disappointed. You would struggle to find one situated in a better location.
Reviewed on
Beautiful hotel, friendly, knowledgable and efficient staff. Lovely room, beautiful ensuite, very comfortable large bed and quality bedlinen.
Food was excellent
Reviewed on
This hotel is absolutely fabulous..we couldn’t fault our stay..from the view from our room to the fantastic food in the restaurant.will definitely return
Reviewed on
Lovely hotel, we had a room that overlooked the castle which was very impressive
The rooms are done to a high standard and very comfortable. Will definitely return