Reviews
Good but wouldn’t rush back
Reviewed on
Overall it was good but the cake selection was poor very beige cakes. We had to ask for a chocolate one to suit my son. Said we should have requested this but you would expect a better selection of cakes. The girl who served us was fantastic. She was really busy being the only staff member on but nothing was too much trouble.
Lovely food and very helpful staff at the hotel but had great difficulty making booking through their reservation system
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Was told they were no longer taking bookings for food even although I was booking before cut off date. Could offer no explanation why or tell me what was happening to the money paid. Managed to get through to the local hotel reception who were surprised by the phone calls and emails I had received and made the booking for me
Sandwiches very poor, hardly any filling, cakes were nice
Reviewed on
Would send photos if i could but very disappointed with the sandwices, had to hunt for staff to get a coffee refill.
Awful Afternoon Tea
Reviewed on
Firstly the surroundings is nothing like the picture. The walls are filthy and it was quiet that’s an alarm bell straight away. The walls are filthy not cleaned. I have no idea where the picture was on the post but it wasn’t here. The afternoon tea was served and the sandwiches were bland and bread stale. The sausage rolls were okay the steak pies we spat out. The cake cheap and synthetic. Would we go again no way and it was not worth £19 either. My advice stay well clear. This was the worst afternoon tea we have ever eaten very very disappointed. We stayed 25 minutes and left half of it.
Very disappointing day.
Reviewed on
Couldn’t use facilities after taking day off work, as there was only a tiny bit of pool available as there was a parent and toddler class on which we were not informed about or we would have changed visit times.
We got served our afternoon tea earlier instead. The restaurant was absolutely manky and needs a good clean. Tables and carpet were dirty and seat covers were dirty and stained and unsuitable to sit on, when pointed out another chair after chair were offered all as dirty as the last, ending on sitting on chair without cover.
Afternoon tea was all pre frozen products, nothing homemade except sandwiches. Tea served in coffee pots and mugs.
Nice leisure attendant gave us vouchers to return but we will not be.
All shop bought not worth the money
Reviewed on
We were asked if wanted hot milk with tea not even a teaspoon to stir tea. We asked for some hot water for tea reply was did we want it in a mug !!
Could have tried to have something home made
Clotted cream container was warm so didn’t risk it
They have a lovely conservatory but we were in a dark corridor area and you have to pay for the car park which we weren’t informed about beforehand
Nice food in a disappointing, underestaffed setting.
Reviewed on
We went on Wednesday lunch time and were seated at a table in a dark, dim, windowless corner of the pub. When asked to move somewhere nicer we were told there was an issue with wasps in the outdoor area. Apparently the lovely glass extensions at the back are reserved for coach tours coming in. Why try to promote afternoon tea and then host in such a unpleasant setting?
Asked which drinks we wanted with no menu to see options so both chose tea. Food was nice enough, hot food was hot and cakes and sandwiches were fresh. Crockery could do with an update- teapots and crockery were stained, well used and just not hotel standard.
20 minutes after serving we had run out of tea but no staff in sight to reorder. Waited 10 minutes at table then went to look for staff. Rang bell at bar and still no luck. A further 5 minutes later a staff member appeared and we reordered.
Very average experience. Poorly staffed so will not be back and can't really recommend unfortunately. We also had to pay for onsight parking despite being paying guests.
Very poor
Reviewed on
Coffee cold. Bread slightly hard with practically no filling in sandwiches. Scones hard. Cakes not very appealing. Been previously and enjoyed but this time most disappointing.
Good food expensive parking
Reviewed on
We had the afternoon tea which was fantastic but no where does it tell you that you need to pay for parking which was very disappointing it’s says £1 per hour for all guests but when I used the barcode I couldn’t find a way to get it less than £4 which to me is ridiculous as we had paid for a meal wouldn’t like to be a guest staying for a few nights as parking at £1 an hour is going to be very expensive.