Reviews
The hotel was worth its four star rating without a doubt.
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We certainly did enjoy our stay at this lovely hotel. It is a beautiful building and the staff were extremely helpful, friendly and efficient.
The breakfast was amazing and catered well for everyone’s taste,
The location is excellent.
Great central hotel with great staff and lovely rooms, restaurant, bar and decor in all areas.
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Stayed here with Itison deal for second time. Very impressed, managed to get in early to our room. Decor and room facilities great. Last visit we had little personal coffee filters which meant coffee always hot. This time we had a nice coffee machine but coffee not hot. Staff at reception, particularly in evening very helpful when we had slight issue in room.
Fabulous dining room and breakfast. Highly recommend.
Security was severely lacking. Bedroom doors left opened by staff
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My two daughters were in a separate room. They arrived at their room on two occasions with the door unlocked and left opened. The first manager apologised and said he spoke to the member of staff. The next day we received an email from another manager saying the door was never left opened. The four of us witnessed it was left opened. We asked for a print out of the door openings and closings which is recorded by all hotels using keycards. We are still waiting for a reply
Amazing
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Amazing
It was outstanding!
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Wonderful hotel. Excellent staff. Great location.
Excellent service and super friendly staff .
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I was so glad I had phoned the hotel before taking our 4 hour journey , as it turns out although we had confirmation booking mail from itison we had no hotel booking, a very nice lady on the reservations for Intercontinental sorted this for us , I did phone your office to tell them , someone was going to phone me back after my return but I haven’t heard anything.
This has made me think twice now when booking through itison .
Great central hotel, comfortable room, great service
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Beautiful hote
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Really enjoyed staying here
Wonderful.
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Enjoyed our stay very much. Very comfortable hotel with everything you need for short stay. Friendly helpful staff. Nice breakfast.
Great hotel in excellent location.
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Paid to upgrade room, at reasonable cost. Lack of space to place items in bathroom, otherwise room very good. Enjoyed breakfast, service efficient. Staff all friendly and helpful.
Excellent location, walked to many of the attractions, also easy access to buses.