Reviews
Lovely spa day with my daughter. The staff in the spa were lovely and it was a very pleasant day
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Spa facilities were good. The Rasul treatment was lovely and the quiet area very nice to relax in. The tea and water available was an added bonus. Staff here were lovely.
We had a lunch package and the food was good although the service in this part of the hotel could have been much better.
Tranquil and relaxing
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I enjoy booking these spa deals as I know they are a good quality purchase and buying at a discount via Itison is the icing on the cake!
Excellent treatments
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We have been meaning to check this spa out after great reports from friends and were not disappointed.
The leisure side was a little underwhelming and the pool area was quite busy with members. But the treatments more than made up for it! Olivia and Claudia were excellent, it was the most relaxed I have been in ages.
Brilliant as always
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Perfect!
Amazing
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We had such a lovely time at the spa. Staff were so friendly. Treatments just what we needed. Laura totally relaxed me to the point I dozed off a couple of times.
Leisure facilities- Aroma steam room does not have any aroma and it was extremely hot. I do enjoy steam rooms but this was hottest by far. I wasn't sure if the tap beside the ice fountain was drinking but if not a water cooler drinking machine would be handy.
Fabulous!
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Fab spa and lovely staff.
A lovely relaxing day.
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It was our first time having the Rasul spa day, it was different but good.
Staff were lovely. We felt very well looked after
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Shower gel dispenser in shower did not work
Relaxation Haven
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Once again, a stunning afternoon. Lauren was an amazing therapist and the care we enjoyed from start to finish was great.
Thank you!
I’m
Nice day
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Rasul was out of order so got offered 25 minute mini treatments as an alternative which were good but massage was over in less than 20 mins and relaxation area was over crowded and noisy. Herbal teas had not been stocked up so limited choice with most containers being empty.
Quite a few broken loungers with others having towels on them to reserve them.
Service at lunch was inattentive but food was nice enough. Soup and sandwiches were delivered to table without any explanation of what type of soup etc.
Nice day but just needs a bit more attention to detail.
Voucher was value for money.