Reviews
Family friendly and amazing
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Had the loveliest time. Staff so friendly and welcoming, pool and restaurants were lovely. We let the team know we were booking for kids birthdays and little sweetie bags and birthday cards were waiting. Just a little touch but the kids were over the moon! Would definitely come again.
Room very small
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The room was very small and ghe bed was uncomfortable.there was a big bathroom with a separate bath and shower.tea coffee was in the room. Breakfast was a buffer and there was plenty of food and choice.they did cater for gluten free.
Dinner was very nice and s great choice, also cater for gluten free.there was z singer on the Saturday night and she was very good.
I was disappointed no one acknowledged out 50th wedding anniversary.
It looks tired and needs some renovation.
Fell just short of good
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Beautiful building, beautiful views, plenty activities,
food delicious.
However, the dining hall was being repaired so we had dinner in the Bannockburn room, which was very impressive, but we felt very cold even though there were two fireplaces but there was no fire in them !
The beds were hard so we did not get a good nights sleep.
We had an exellent stay staff are Fabulous
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Lovely friendly staff, felt really Christmassy.
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We had an excellent few days and look forward to going again.
Relazing
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Should have chosen a different date, not a holiday weekend, as first day hotel, swimming pool and restaurant busy and noisy. 2nd day much more enjoyable, no children in swimming lanes with inflatables etc.
Bit disappointed
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Not the most friendliest of welcoming, not sure if it was because we were a voucher! Pool staff welcoming & friendly. Food delicious, although service quite poor & had to ask several times to get served a drink, our dinner was served very quickly & before we were allowed to order a drink (as separate staff). Unfortunately neither of us slept much as pillows not comfortable & room exceptionally hot!
A bit of a let down
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Bedroom was in need of some TLC, walls needed touched up, carpet dirty & lighting very dim. Was disappointed in the over all appearance of the hotel.
Had a lovely overnight away.
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Everything was great with the exception of the service in the restaurant when we had our evening meal. We were brought our drinks order very quickly, however after a 30 minute wait I had to eventuqlly ask if we could order some food. When it came the food was delicious so no complaints on that ffront. There had obviously been a take with children at it next to us - they had left when we arrived. The table was covered in dirty cutlery, dirty napkins, half used jars of tomato ketchup amd half full glass of milk. The table was this way when we arrived and was still that way when we left 2 hours later. I feel these matters let the rest of what was a lovely stay down. The room we had was a lovely big room and big bathroom with all the expected amenities.
Comfortable bed, delicious food, attentive staff
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I was delighted to be given an excellent room with great views of the hills.
The bed was very comfortable but one small issue was uncomfortable hard pillows. But that did not distract from an enjoyable stay with great food and friendly professional staff
Bring your own pillow!