Reviews
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Great food and service
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As stated in summary above.
Delicious afternoon tea enjoyed with friends.
Only one comment for improvement - we could not finish all the wonderful foods offered and last visit was given a cake box to take them home. This visit was given small brown bags which meant the cream meringues were left. Would appreciate the boxes offered in future visits.
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We were welcomed on arrival and the restaurant staff looked after us during our afternoon tea.
Drinks were served to us before we started.
The selection of items served to us was excellent and the waiter took time to explain what was being served on the various plates.
This was our second visit for afternoon tea and we will definitely be visiting again.
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The quality and variety of the tea was truest excellent. The Haggis bonbons and the lemon curd were outstanding.
An experience that requires return visits in a very imposing complex, so close to the city.
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The afternoon tea was very good and I would definitely recommend it to friends.
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We followed your recommended booking method and emailed Dalmahoy on 28th June for a reservation on the 30th July, and to date, I’ve received no reply other than the auto reply saying they’re busy and a reply could be 5-7 days! I ended up calling to book and they seemed quite confused by this, but anyway, the booking was made. We arrived to an empty ‘please wait here’ station but a passing staff member managed to check us in and take our vouchers. We were shown to a lovely table, and then fairly quickly a member of the wait staff arrived to ask what drinks we’d like - there was no options given until we asked and when my husband asked for a fruit juice from the bar instead they seemed surprised but accommodating (we were happy to pay, he just doesn’t drink tea/coffee). At no point were we asked if we had any allergies which I believe is now a legal requirement, nor was I asked when I had to call to book. I also asked for some water, expecting water for the table (please could WE get some water) but we were brought a single glass - I’d sort of assumed this would be as standard. The afternoon tea towers were brought out quickly and the waiter very quickly explained the sandwiches but nothing else - there was no menu given to us and no mention of what the sweet treats were, and from there we were completely left to our own devices for the whole meal. We wanted to refresh our drinks fairly early on and had to wait to flag down someone as they passed and to their credit they did bring them quickly, and the box we requested to take some of the uneaten cakes with us, but there were no staff milling around and all seemed to be through in the bar or in other parts of the hotel.
The food was average at best, which really surprised us. The scones were lovely and very tasty but it was such a shame not to have clotted cream with them. The sandwiches/savouries were pretty basic - egg mayo, cheese and tomato, tuna mayo, as well as a dry mini quiche and a haggis Bon Bon. The sweet treats were ok but again nothing special and we didn’t finish any of the choices in full. We didn’t see anyone else during our time there in the restaurant and we ended up just getting up and leaving - there was still nobody at the entrance/till and we left no tip as the service was minimal at best.
Overall, I wouldn’t return and I’m glad I wasn’t paying the full price for afternoon tea. I had very high hopes as the Dalmahoy Hotel has such a stellar reputation but in all honesty I’ve had far better food, service and experiences at smaller, lesser known places.
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Enjoyed it very much , would definitely go again.