Reviews
Wedding got in the way
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There was a wedding that impacted the service of the team - the team were doing their best and once the wedding party had moved on the service improved.
The afternoon tea itself was average. I wouldn’t mind paying more for a better standard.
Not the best afternoon tea
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Sandwich fillings were very sparse & tasteless and not the freshest.
The scones (1 plain & 1 fruit, so we halted them) were small, solid & didn’t seem homemade. Got them to heat them up, to soften them a little.
Wouldn’t go back for afternoon tea here, but would try their lunches/dinners, as it looked nice
Afternoon tea was very enjoyable good venue
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Afternoon Tea
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Nice experience enjoying celebrating our wedding anniversary in a lovely setting looking out over the Firth of Forth. Not rushed in any way. Excellent.
Exceptional Afternoon
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Lovely afternoon tea at the Double Tree Hilton Queensferry crossing staff were lovely they could not do enough for you food was lovely fresh sandwiches lovely cake and scones with any type of tea or coffee well worth the journey definitely be back
Afternoon tea
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I gave it as a gift to an aunt she let me know that it was lovely amd the view was stunning of the firth of forth everyone was lovely
Beautiful decor in restaurant.
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A long wait for food!
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I was very disappointed with how long it took for out afternoon tea to be served. I called the day before to request no butter on one set of the sandwiches and was told this was no problem. However, when we arrived we were told that this message was not passed on to the kitchen and they would need to make some new ones. This took at least 50 mins, while we asked about this we were told that the kitchen staff were not happy. We were made to feel very awkward hearing staff members talking about how angry other members of staff were. Swearing was also heard. Eventually we got our afternoon tea. Some of the bread was stale which was not nice. The cakes were nice but not good enough to make up for a disappointing afternoon. Not the mother's day treat I had in mind!
Poor service, poor quality and even being on Itson was not value for money
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On arrival we were greeted and offered tea or coffee. Then 40 minutes later the afternoon tea arrived. The sandwiches were dry with no butter in bread. Very small number of cakes. The quality was poor hence value for money was debatable . We had no further interaction from staff for the rest of the visit. No one checked in or offer additional drinks. Service was very poor. Only compensation was the view. Left feeling very dissatisfied.. and thus was my first visit to the hotel and probably my last !
Lovely venue overlooking the Forth. Afternoon tea enjoyable
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Afternoon tea was good but the scones left a lot to be desired. Suspect they had been overwarmed in a microwave which makes them warm but hard and almost crispy round the edges!!