Small print

• Voucher is valid from Sun 20 Sep until Sun 20 Dec 2026, Wed - Sun at 10am, 2pm, 4pm or 6pm; subject to availability. Timings may vary, please call or email in advance to check availability.
• Saturday availability is limited; book well in advance to secure your preferred day.
• Excludes Mon - Tue. 
• Voucher must be booked by Fri 4 Dec 2026 (we don’t want you to miss out!). 
• Email bookings only. Please advise of any dietary requirements at the time of booking.
• Please arrive 10 mins prior to your start time as sessions start promptly.
• You risk forfeiting your voucher if you cancel within 24 hours of your booking. 
• Suitable for all ages. Under 13s must be accompanied by an adult. Under 2s are free of charge but must be accompanied by a paying adult. All attendees aged 2+ require a voucher.
• Duration approx. 1hr.
• Max of 8 people per experience. Private groups of 9 - 14 people may be accommodated, subject to availability; please discuss directly.
• Please wear suitable footwear for uneven and potentially muddy ground and clothing you don't mind getting dirty.
• S'mores options: Includes time in the Scandinavian log cabins with s'mores and a hot drink each.
• Wheelchair access available. 
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.