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Hi! Could we use this at 2pm on a Wednesday instead of 3pm? Thanks
jenni, 09:51, 08/10/19
Hi Jenni,
Thanks for getting in touch!
I'm afraid these vouchers are only valid on Wednesdays from 3pm–4pm.
I hope this answers your question though!
Gillian, itison Customer Support, 10:06, 08/10/19
Is tax and tip included?
Jo, 14:11, 09/10/19
Hi Jo,
Thanks for getting in touch!
While tax is included in the overall cost of your voucher, a service charge is not and it would be at your discretion to leave a tip on the day.
I hope this helps!
Rachael, itison Customer Support, 14:25, 09/10/19
Is this available on Tuesday Oct 24?
Jo, 14:11, 09/10/19
Hi Jo,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 14:27, 09/10/19
I am wondering where to leave feedback about this deal.
It was very poor.. Despite booking as per the specification and that booking being acknowledged the restaurant did not expect our arrival.
Your description of cheese scones was very misleading- we had half a scone between us.
Morag, 20:07, 26/10/19
Hi Morag,
Thanks for getting in touch.
I'm really sorry to hear this though, and I have passed your comments on to the team which works on this deal.
I hope this helps.
Gillian, itison Customer Support, 11:58, 27/10/19