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Is the deal restricted to the dishes mentioned or can you have whatever off the menu?
Thanks
Susan, 12:34, 25/05/12
Hello,
Thanks for getting in touch.
The deal is as advertised and your meal for two consists of:
Patatas bravas
Gambas Al Ajillo (Prawns in Garlic)
Chorizo al Vino Tinto (traditional Spanish paprika sausage cooked in red wine)
Pinchos Morunos (Skewers of meat)
Tortilla Espanola (Spanish omelette with onion)
Portion of artisan bread
2 x glass of house wine
I hope this clarifies your query.
Kind Regards,
Danielle @ Itison
Danielle, itison Customer Support, 13:48, 25/05/12
I've tried to contact this restaurant 8/9times now and all I get is their answer-phone machine. I've tried at various times of day when it claims they are open and I've left my number - to no avail.They might have closed down but I saw that the Scotsman reviewed their premises only a few days ago. Can you offer any assistance? The voucher is due to expire on 31/07 and I don't want to lose it.
Michael, 07:44, 14/07/12
Hello Michael,
Thanks for getting in touch, though I am sorry to hear you are having trouble contacting the restaurant.
Please contact support@itison.com from your registered email address confirming your voucher security code, along with a suitable contact email address and telephone number and we will do our very best to assist.
Kind regards,
Danielle @ Itison
Danielle, itison Customer Support, 10:02, 16/07/12
I have also had a problem with this deal. I bought it for a friend's birthday and she booked for the evening of 12 July. However when she & her husband arrived at the restaurant it was closed. She had left a mobile number with them when she booked, but they had not contacted her. Since then, both she and I have tried contacting the restaurant without success - only ever the answerphone and no messages returned.
Kat, 13:29, 25/07/12
Hello Kat,
Thanks for getting in touch, though I am sorry to hear your friend is having trouble contacting the restaurant.
Please contact support@itison.com from your registered email address confirming your voucher security code, along with a suitable contact email address and telephone number and we will do our very best to assist.
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 09:24, 26/07/12
I also had problems contacting this restaurant, went there on Tuesday and it is closed was told by the new owner that the person who had the restuarant has done a dissapearing act 2 weeks ago . I was told by him that he would honour the voucher but did not know when the opening was going to be will this the case or do you get money dack from itison
frances, 14:13, 27/07/12
Hello there,
Thanks for getting in touch, though I am sorry to hear your friend is having trouble contacting the restaurant.
Please contact support@itison.com from your registered email address, confirming your voucher security code, along with a suitable contact email address and telephone number and we will do our very best to assist.
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 14:38, 27/07/12