Small print

• Voucher is valid from Thu 1 Oct 2026 until Wed 31 Mar 2027, 7 days, 10am - 6pm; subject to availability. 
• Excludes 24-26 Dec 2026, 1-2 Jan 2027.
• A supplementary charge of £20pp is required for Fri - Sun bookings; payable directly. 
• Voucher must be booked by Wed 17 Mar 2027 (we don’t want you to miss out!). 
• Once booked with the spa the voucher is non-changeable or refundable.
• Over 16s only.
• Groups can be booked and receive treatment at the same time. Max of 5 per group; subject to availability.
• Please arrive 15 mins prior to appointment time for consultation if you are visiting the spa for the first time.
• Please arrive 10 mins prior to treatment. Latecomers may not be able to get full treatment.
• Health consultation will be completed on arrival; please discuss any health concerns with spa directly.
• Pregnant clients will need to be over 12 weeks and must call in advance to check availability for pregnancy massage.
• Massage treatment is only suitable for cancer/remission patients if they have been in remission for minimum of 5 years.
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions.  Please discuss any health concerns directly with spa.
• Treatment duration: approx. 25-50mins.
• Treatments cannot be substituted for other treatments.
• Includes full access to the leisure facilities. Towels are included. Robes & slippers can be hired for a supplementary charge of £10pp; payable directly.
• Includes a light lunch of soup and a sandwich OR an afternoon tea each.
• Wheelchair access available.  Please note there is no disabled facilities available.
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.