Small print

• Voucher is valid from Mon 2 Sep 2024 until Sun 1 Dec 2024, Thu 12noon-8pm, Fri-Wed 10am-6pm; subject to availability.  
• Voucher must be booked by Fri 15 Nov 2024 (we don’t want you to miss out!). 
• Email bookings only. 
• You risk forfeiting your voucher if you cancel within 24 hours of your booking. 
• Multiple voucher purchases permitted; max of 2 per person. 
• Over 16s only. 
• Groups cannot be booked and receive treatment at the same time. 
• Treatment is not suitable during pregnancy/breastfeeding. 
• Treatment is suitable for cancer sufferers/those in remission. 
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions. Please discuss any health concerns directly with the spa. 
• Treatment duration: approx. 60 mins (30 mins back, neck and shoulder massage and 30 mins ELEMIS facial).
• Treatments can / cannot be substituted for other treatments. 
• No wheelchair access available. 
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.