What is the service fee?
To help cover the costs of services like 7 day customer support, and invest in new and innovative experiences, we charge a service fee when an order is placed.
This fee is based on the total value of your order before any promotions are applied. It has a minimum value of £0.49 and is capped at £9.49. You'll see the exact amount at checkout.
| Order value | Service fee |
|---|---|
| £0 | No fee |
| £0.01 - £5.00 | £0.49 |
| £5.01 - £20.00 | £0.89 |
| £20.01 - £50.00 | £1.89 |
| £50.01 - £75.00 | £2.59 |
| £75.01 - £100.00 | £3.79 |
| £100.01 - £125.00 | £4.69 |
| £125.01 - £150.00 | £6.59 |
| £150.01 - £200.00 | £7.59 |
| £200.01+ | £9.49 |