What is the service fee?
To help cover the costs of services like 7 day customer support, and invest in new and innovative experiences, we charge a service fee when an order is placed.
This fee is based on the total value of your order before any promotions are applied. It has a minimum value of £0.45 and is capped at £3.85. You'll see the exact amount at checkout.
| Order value | Service fee |
|---|---|
| £0 | No fee |
| £0.01 - £5.99 | £0.45 |
| £6.00 - £39.99 | £0.65 |
| £40.00 - £69.99 | £1.45 |
| £70.00 - £99.99 | £1.95 |
| £100.00 - £129.99 | £2.65 |
| £130.00 - £189.99 | £3.15 |
| £190+ | £3.85 |