Small print

• Voucher is valid until Wed 30 Sep 2026, Tue - Sat 10am - 4pm; subject to availability. 
• Excludes Sun - Mon, 24-26, 31 Dec 2025 & 1 Jan 2026.
• Voucher must be booked by Wed 16 Sep 2026 (we don’t want you to miss out!). 
• Telephone bookings only.
• You risk forfeiting your voucher if you cancel within 48 hours of your booking. 
• Multiple voucher purchases permitted.
• Max of one voucher used per family/group within validity period. 
• Family photographs only; maternity and newborn photoshoots are not included.
• Suitable for all ages. 
• Please note that you must attend a pre-portrait consultation prior to your photoshoot.
• Duration approx. 1 hr.
• Includes a 10x8 framed portrait of your choice. Includes standard silver frame only; frame can be upgraded for a supplementary charge. Any further images can be purchased directly and digital packages are also available; payable directly. Please note print won't be available on the day to allow time for editing; follow up appointment will need to be made and a chance to view and order.
• Suitable for 2 generations; please discuss directly if you would like a larger photoshoot.
• Pets permitted; please discuss directly at your pre-portrait consultation.
• Wheelchair access available. 
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.  
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.